Client Services Director

Client Services Director

Full-Time 75000 - 85000 £ / year (est.) Home office (partial)
HR Star Consulting Ltd

At a Glance

  • Tasks: Lead client relationships and drive commercial growth in a dynamic agency.
  • Company: Award-winning agency known for creating culturally iconic moments.
  • Benefits: Competitive salary, hybrid work model, and opportunities for professional development.
  • Other info: Join a fast-paced environment with excellent career advancement potential.
  • Why this job: Shape culture and deliver impactful results while leading a talented team.
  • Qualifications: Proven experience in client leadership and strategic thinking.

The predicted salary is between 75000 - 85000 £ per year.

Location: Hybrid – London (3 office days per week)

Salary: £75,000–£85,000 DOE

Type: Full-time

Lead Client Growth. Shape Culture. Deliver Impact.

Are you a commercially driven client leader who thrives in fast-paced, culture-led environments? We’re recruiting a Client Services Director to join a high-growth, award-winning agency that creates culturally iconic moments and meaningful brand impact.

This is a senior leadership opportunity for someone who can confidently lead major client relationships, inspire teams, drive commercial growth and shape outstanding creative delivery. This role sits at the heart of the business — balancing relationship management, strategic thinking, commercial ownership and delivery excellence to ensure clients receive exceptional service and results.

The Opportunity:

  • As Client Services Director, you’ll lead key client partnerships, strengthen commercial performance and elevate service standards across the agency.
  • You’ll work closely with senior stakeholders internally and externally, identifying opportunities for growth, spotting white space opportunities and helping teams deliver work that truly cuts through.
  • You’ll be equally comfortable leading strategic conversations, influencing senior decision-makers.

Client Services Director employer: HR Star Consulting Ltd

Join a dynamic and innovative agency in London that champions a culture of creativity and collaboration, offering a hybrid work model that promotes work-life balance. As a Client Services Director, you'll benefit from a supportive environment that prioritises professional growth, with opportunities to lead impactful client relationships and drive commercial success. With a focus on meaningful brand impact, this role allows you to shape the future of the agency while enjoying competitive remuneration and a vibrant workplace culture.

HR Star Consulting Ltd

Contact Details:

HR Star Consulting Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Services Director

Tip Number 1

Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.

Tip Number 2

Prepare for those interviews by researching the company culture and values. We want to see you shine in your interviews, so think about how your experience aligns with their mission and how you can contribute to their growth.

Tip Number 3

Showcase your leadership skills! When discussing your past experiences, highlight how you’ve led teams and driven results. We’re looking for someone who can inspire and elevate others, so make sure that comes across.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand.

We think you need these skills to ace Client Services Director

Client Relationship Management
Commercial Acumen
Strategic Thinking
Leadership Skills
Team Inspiration
Growth Strategy Development
Creative Delivery Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Client Services Director role. Highlight your leadership experience, client relationship management, and any commercial successes you've had. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention specific examples of how you've driven growth and shaped culture in previous roles.

Showcase Your Strategic Thinking:In your application, demonstrate your ability to think strategically. Share examples of how you've identified growth opportunities or improved service standards in past positions. We love seeing candidates who can think outside the box and drive impactful results!

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity. Don’t miss out!

How to prepare for a job interview at HR Star Consulting Ltd

Know Your Clients

Before the interview, research the agency's key clients and their recent projects. Understanding their client base will help you demonstrate your ability to lead major client relationships and show that you're already thinking about how to elevate service standards.

Showcase Your Leadership Style

Prepare examples of how you've inspired teams and driven commercial growth in previous roles. Be ready to discuss your leadership style and how it aligns with the agency's culture-led environment. This will help them see you as a fitting candidate for a senior leadership position.

Strategic Thinking is Key

Think about specific instances where you've identified growth opportunities or successfully navigated challenges. Be prepared to share these stories during the interview to illustrate your strategic thinking and problem-solving skills, which are crucial for this role.

Ask Insightful Questions

Prepare thoughtful questions that reflect your understanding of the agency's goals and challenges. Asking about their approach to client partnerships or how they measure success will not only show your interest but also your strategic mindset, making you stand out as a candidate.