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For Companies At a Glance
- Tasks: Coordinate installation schedules and ensure smooth communication between teams and customers.
- Company: Join Gemsec, a leading provider of innovative security solutions.
- Benefits: Enjoy a competitive salary, employee perks, and ongoing training opportunities.
- Why this job: Be the key player in delivering high-quality service and making a real impact.
- Qualifications: Experience in administration or coordination, with strong organisational and communication skills.
- Other info: Work in a supportive environment with great career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
Reports to: Installations Manager / Operations Manager
Location: Office Based in Bristol, Monday-Friday
About Gemsec
Gemsec is a leading provider of security solutions, specialising in access control, door hardware, and installation services. We take pride in delivering professional, efficient, and high-quality service to our customers across various sectors.
Role Overview
We are seeking a highly organised and proactive Installations Co-ordinator to join our team. This pivotal role ensures the smooth and efficient scheduling of our installation engineers, maintaining clear communication between customers, engineers, and internal teams. You’ll be responsible for planning, documentation, administration, and post-installation processing to ensure every job is completed accurately and efficiently.
Key Responsibilities
- Scheduling & Coordination: Plan and schedule installation jobs, assigning engineers according to skillset, location, and availability. Liaise with customers to confirm installation dates, ensuring all parties are informed of arrangements. Adjust schedules as required to accommodate changes, delays, or urgent jobs.
- Documentation & Administration: Collate all necessary job sheets, site information, and relevant documentation for each installation. Upload and maintain accurate records within the engineers’ OneDrive job packs. Track job progress and completion, ensuring paperwork and digital files are up to date. Input sales orders and update job tracking systems with relevant details.
- Completion & Invoicing: Process completed job documentation and ensure all relevant details are recorded accurately. Price completed jobs in line with company procedures and prepare them for invoicing. Despatch completed job packs and communicate with customers regarding any follow-up or outstanding actions.
- Communication & Support: Act as the main point of contact between engineers, customers, and internal departments regarding installations. Answer incoming telephone calls, assisting customers and redirecting enquiries where appropriate. Provide administrative support to the Installations Manager, ensuring all installation activities run efficiently. Handle customer queries in a professional and timely manner.
- Health & Safety: Take responsibility for maintaining and promoting company health and safety policies. Ensure engineers have the correct documentation, risk assessments, and safety information for each job. Support management in ensuring compliance with all relevant safety regulations and internal procedures.
Skills & Experience
- Proven experience in an administrative or coordination role (preferably within engineering, construction, or service industries).
- Excellent organisational and time management skills.
- Strong communication and interpersonal abilities.
- Proficient in Microsoft Office (particularly Outlook, Excel, and OneDrive).
- Ability to work under pressure, prioritise tasks, and meet deadlines.
- Keen attention to detail and accuracy in data entry and documentation.
Personal Attributes
- Highly organised and methodical approach to work.
- Positive and professional attitude with a strong customer focus.
- Flexible and adaptable to changing workloads and priorities.
- A team player who can also work independently with minimal supervision.
Competitive salary and employee perks package. Ongoing training and professional development opportunities. Supportive and collaborative work environment.
Project Co-ordinator employer: HR Star | B Corp certified
Contact Detail:
HR Star | B Corp certified Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Project Co-ordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Gemsec and understanding their services. Be ready to discuss how your organisational skills can help streamline their installation processes. Show them you’re not just another candidate, but someone who truly gets what they do!
✨Tip Number 3
Practice your communication skills! As a Project Co-ordinator, you’ll need to liaise with customers and engineers. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any questions thrown your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Gemsec team. Let’s get you that interview!
We think you need these skills to ace Project Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Co-ordinator role. Highlight your organisational skills and any relevant experience in scheduling or administration. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Gemsec. Mention specific experiences that relate to the key responsibilities, like coordinating installations or managing documentation.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your strong interpersonal abilities. Whether it's through your writing style or examples of past interactions, let us know how you connect with others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at HR Star | B Corp certified
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Project Co-ordinator role at Gemsec. Familiarise yourself with their services, especially in access control and installation. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed schedules or coordinated projects. Be ready to discuss how you prioritised tasks and handled any challenges that arose.
✨Communicate Clearly and Confidently
As a key point of contact between engineers and customers, strong communication skills are essential. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face in the job to get comfortable with the dialogue.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the role. This not only shows your interest but also helps you gauge if Gemsec is the right fit for you.
