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- Tasks: Lead the operational running of a specialist law firm and improve systems.
- Company: Reputable law firm entering an exciting new phase of growth.
- Benefits: Competitive salary, hybrid working, and professional development opportunities.
- Why this job: Step into a key leadership role and make a lasting impact.
- Qualifications: Experience in legal operations or professional services management.
- Other info: Join a collaborative culture and help shape the firm's future.
The predicted salary is between 60000 - 75000 £ per year.
Our client is a specialist law firm with a strong reputation across Court of Protection, Education, Wills & Probate, and Disputes work. The firm is growing, evolving, and entering an exciting new phase and we’re looking for an exceptional Practice Manager to help shape their future.
This is a newly created, business-critical role designed to take ownership of the operational running of the firm, freeing the Managing Director to focus on client work, business development, and strategic growth. This is a rare opportunity to step into a key leadership role and make a visible, lasting impact on a growing firm.
If you thrive in a fast-paced professional services environment, love improving systems and processes, and enjoy being the calm, organised centre of a busy operation, we’d love to hear from you.
The RoleAs the Practice Manager, you will:
- Own the day-to-day running of the firm
- Lead all operational functions including administration, HR support, IT, facilities, and compliance.
- Be the go-to problem solver for internal queries and team coordination.
- Oversee smooth onboarding and offboarding processes.
- Drive financial efficiency
- Oversee billing, time recording and credit control to ensure accuracy and timeliness.
- Work closely with our Finance Manager to monitor budgets, cashflow, and department performance.
- Provide clear reporting and insights to support decision-making.
- Support and improve our people experience
- Work alongside our HR partners to support managers on people issues, performance, and culture.
- Help create consistency, accountability, and fairness across the firm.
- Coordinate internal communications and engagement activities.
- Lead on compliance and systems
- Act as operational lead for SRA compliance and risk management.
- Manage relationships with our IT and case management system providers.
- Drive system improvements, troubleshoot issues, and ensure the firm stays efficient and well-supported.
- Enable growth and strategic development
- Support the launch of new practice areas (including our expanding Education Law offer).
- Provide operational insight to help shape the next phase of the firm’s development.
- Create the foundation for a high-performing, well-structured, values-led law firm.
We’re looking for someone who is:
- Experienced in legal operations, practice management, or professional services operations
- Confident managing people processes, data, compliance, and internal systems
- Highly organised, proactive, and able to juggle multiple demands without losing focus
- Commercially minded, with an understanding of how law firms run profitably
- A natural communicator who can build trust, influence, and encourage accountability
- Calm, pragmatic and solutions-focused — even when things get busy
- Values-driven, approachable and aligned with a collaborative firm culture
- Experience in a law firm is strongly preferred, but we welcome applicants from similar regulated or professional services environments.
£60,000 – £75,000 depending on experience
Hybrid working (St Albans / London / remote)
Professional development opportunities
To apply, please email your CV and cover letter to hello@hr-star.co.uk.
Practice Manager in London employer: HR Star | B Corp certified
Contact Detail:
HR Star | B Corp certified Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for a Practice Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the firm thoroughly. Understand their values, recent developments, and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your problem-solving skills! As a Practice Manager, you'll need to be the go-to person for internal queries. Think of potential scenarios you might face and how you'd tackle them, so you're ready to impress during interviews.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team and helps us get to know you better.
We think you need these skills to ace Practice Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Practice Manager role. Highlight your experience in legal operations and any relevant achievements that showcase your ability to manage people and processes effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've improved systems or led teams in the past, and don’t forget to express your enthusiasm for joining our growing firm.
Showcase Your Problem-Solving Skills: As a Practice Manager, you'll be the go-to problem solver. In your application, mention situations where you've successfully tackled challenges or streamlined operations. This will demonstrate your proactive approach and calmness under pressure.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us. We can’t wait to see what you bring to the table!
How to prepare for a job interview at HR Star | B Corp certified
✨Know the Firm Inside Out
Before your interview, take some time to research the law firm thoroughly. Understand their specialisations, recent developments, and company culture. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role and the firm.
✨Showcase Your Operational Expertise
As a Practice Manager, you'll be responsible for various operational functions. Be prepared to discuss your previous experience in managing HR, compliance, and financial efficiency. Use specific examples to demonstrate how you've improved systems and processes in past roles.
✨Demonstrate Problem-Solving Skills
The role requires you to be the go-to problem solver. Think of scenarios where you've successfully resolved issues or streamlined operations. Highlight your calm and pragmatic approach, especially in high-pressure situations, to reassure them that you can handle the demands of the job.
✨Align with Their Values
This firm values collaboration and a positive culture. During the interview, express your alignment with these values. Share experiences that showcase your ability to build trust and encourage accountability within teams, as this will resonate well with their expectations for a Practice Manager.
