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- Tasks: Coordinate installation schedules and ensure smooth communication between teams and customers.
- Company: Join Gemsec, a leader in security solutions with a focus on quality service.
- Benefits: Enjoy a competitive salary, perks, and ongoing training opportunities.
- Why this job: Be the key player in delivering top-notch installations and customer satisfaction.
- Qualifications: Experience in admin or coordination roles, strong organisational skills, and proficiency in Microsoft Office.
- Other info: Work in a supportive environment with great career growth potential.
The predicted salary is between 28800 - 43200 £ per year.
Installations Co-ordinator
Hours: Full-time
Reports to: Installations Manager / Operations Manager
Location: Office Based in Bristol, Monday-Friday
About Gemsec
Gemsec is a leading provider of security solutions, specialising in access control, door hardware, and installation services. We take pride in delivering professional, efficient, and high-quality service to our customers across various sectors.
Role Overview
We are seeking a highly organised and proactive Installations Co-ordinator to join our team. This pivotal role ensures the smooth and efficient scheduling of our installation engineers, maintaining clear communication between customers, engineers, and internal teams. You’ll be responsible for planning, documentation, administration, and post-installation processing to ensure every job is completed accurately and efficiently.
Key Responsibilities
- Scheduling & Coordination
- Plan and schedule installation jobs, assigning engineers according to skillset, location, and availability.
- Liaise with customers to confirm installation dates, ensuring all parties are informed of arrangements.
- Adjust schedules as required to accommodate changes, delays, or urgent jobs.
- Documentation & Administration
- Collate all necessary job sheets, site information, and relevant documentation for each installation.
- Upload and maintain accurate records within the engineers’ OneDrive job packs.
- Track job progress and completion, ensuring paperwork and digital files are up to date.
- Input sales orders and update job tracking systems with relevant details.
- Completion & Invoicing
- Process completed job documentation and ensure all relevant details are recorded accurately.
- Price completed jobs in line with company procedures and prepare them for invoicing.
- Despatch completed job packs and communicate with customers regarding any follow-up or outstanding actions.
- Communication & Support
- Act as the main point of contact between engineers, customers, and internal departments regarding installations.
- Answer incoming telephone calls, assisting customers and redirecting enquiries where appropriate.
- Provide administrative support to the Installations Manager, ensuring all installation activities run efficiently.
- Handle customer queries in a professional and timely manner.
- Health & Safety
- Take responsibility for maintaining and promoting company health and safety policies.
- Ensure engineers have the correct documentation, risk assessments, and safety information for each job.
- Support management in ensuring compliance with all relevant safety regulations and internal procedures.
Skills & Experience
- Proven experience in an administrative or coordination role (preferably within engineering, construction, or service industries).
- Excellent organisational and time management skills.
- Strong communication and interpersonal abilities.
- Proficient in Microsoft Office (particularly Outlook, Excel, and OneDrive).
- Ability to work under pressure, prioritise tasks, and meet deadlines.
- Keen attention to detail and accuracy in data entry and documentation.
Personal Attributes
- Highly organised and methodical approach to work.
- Positive and professional attitude with a strong customer focus.
- Flexible and adaptable to changing workloads and priorities.
- A team player who can also work independently with minimal supervision.
Benefits
- Competitive salary and employee perks package.
- Ongoing training and professional development opportunities.
- Supportive and collaborative work environment.
Project Co-ordinator in Bristol employer: HR Star | B Corp certified
Contact Detail:
HR Star | B Corp certified Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Co-ordinator in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Project Co-ordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills as an Installations Co-ordinator. This will help you stand out and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice your communication skills! As a Project Co-ordinator, you'll need to liaise with various stakeholders. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are excited about working with us. Plus, it shows you're proactive and keen to be part of our team!
We think you need these skills to ace Project Co-ordinator in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Co-ordinator role. Highlight your organisational skills and any relevant experience in scheduling or administration. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your skills align with what we’re looking for. Keep it friendly and professional, just like us at StudySmarter.
Show Off Your Communication Skills: Since this role involves liaising with customers and engineers, make sure to showcase your communication skills in your application. Whether it's through examples in your CV or your writing style in your cover letter, let us know you can keep everyone in the loop!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at HR Star | B Corp certified
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Installations Co-ordinator role. Familiarise yourself with scheduling, documentation, and communication tasks mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed schedules or coordinated projects. Be ready to discuss how you prioritised tasks and handled any challenges that arose, as this will highlight your suitability for the job.
✨Communicate Clearly and Confidently
As a key point of contact between engineers and customers, strong communication skills are essential. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully, demonstrating your interpersonal skills and customer focus.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role, such as scheduling conflicts or customer queries, and prepare your responses. This will show that you can think on your feet and adapt to changing situations, which is crucial for an Installations Co-ordinator.
