At a Glance
- Tasks: Manage complex employee relations cases and drive resolutions with HR partners.
- Company: Dynamic organisation in the heart of London with a focus on employee relations.
- Benefits: Competitive day rate, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact by resolving complex ER issues and shaping workplace culture.
- Qualifications: Expertise in employment law and experience in HR or legal environments.
- Other info: Fast-paced role with excellent career progression opportunities.
The predicted salary is between 80000 - 120000 £ per year.
Posted On: 24th July 2024
Hours: Monday-Friday 9am-5pm (35 hours)
Pay rate: Between £397.47 – £652.98 day rate (depending on experience)
Location: City of London – Hybrid (3 days in office and 2 days at home)
Are you a subject matter expert in employment law, with experience of dealing with complex employee relations cases? Have you worked for a highly regulated organisation within a HR environment?
Overview:
This is a senior level Employee Relations role managing complex ER processes for a line of business reporting to the EMEA Head of Employee Relations. As an Employee Relations Case Manager, you will connect with HR Business Partners, HR Legal, other control functions, managers, and employees to drive the resolution of advanced and complex ER cases including disciplinary matters and grievances (running investigations through to closure), facilitated discussions, redundancy processes, relocation strategy, TUPE and restructuring exercises.
The role is supported by ER Advisors who are also business aligned and deliver Employee Relations advice, guidance and support to managers and employees on issues such as flexible working, sickness absence and performance management. You will be facilitating case discussions with relevant partners, evaluating, and assessing the trends arising within business areas, working with ER Case Advisors to present a co-ordinated approach to ER matters, delegating work to and assuming more complex cases from ER Case Advisors when appropriate. In addition, you will be involved in strategic ER projects, policy development, global initiatives and regulatory related projects primarily related to conduct risk, and you will also help to provide training and education sessions to employees and managers on both a formal and informal basis and maintain professional understanding of the changing legislative environment.
What we are looking for:
- Deep subject matter expertise in the application of employment law, HR policy and process gained through working in a senior HR Business Partner position, an Employee Relations function or an employment legal practice including the demonstration of handling disciplinary, grievance and redundancy processes from start to finish.
- Ability to build strong relationships throughout the organisation and partner with the business / wider HR function in order to resolve complex ER cases.
- Knowledge and experience of documentation / interview procedures for ER investigations.
- Knowledge and experience within a regulated and organisationally complex environment.
- Sound judgement and decision-making in the handling of sensitive employee matters.
- Ability to assess risks with ER issues and take appropriate steps to achieve resolution of ER cases within the legal framework.
- Client focused providing excellent customer service.
- Excellent verbal and written communication skills with a high level of attention to detail.
- Strong organisation skills with the ability to manage conflicting and demanding clients and priorities.
- Ability to manage, organise and prioritise numerous objectives, projects, or activities simultaneously in a high-pressure environment.
- Must be flexible in adapting to a dynamic, fast paced environment with a positive attitude and results driven.
- Excellent interpersonal, analytical, and organisational skills are required in order to interact with all levels of management and employees.
- Strong counselling and advisory skills balanced with influencing techniques.
We are looking to progress very quickly with this role, so if you are keen on this opportunity, please apply now. Don’t miss this incredible opportunity to showcase your skills and contribute to their success. Join their team and achieve great things together!
Employee Relations Case Manager employer: HR & Reward
Contact Detail:
HR & Reward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Case Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and Employee Relations field. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company’s culture and values, especially around employee relations. Think of examples from your past experiences that showcase your expertise in handling complex ER cases. We want to see you shine!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Employee Relations Case Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform. Let’s get you that dream job!
We think you need these skills to ace Employee Relations Case Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employee Relations Case Manager role. Highlight your experience with employment law and complex ER cases, as well as any relevant HR roles you've held. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your experience in handling disciplinary matters or grievances, and show us your passion for employee relations.
Showcase Your Communication Skills: Since excellent verbal and written communication skills are key for this position, make sure your application reflects that. Keep your language clear and concise, and pay attention to detail. We love a well-organised application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Don’t miss out on this opportunity – we can’t wait to hear from you!
How to prepare for a job interview at HR & Reward
✨Know Your Employment Law Inside Out
As an Employee Relations Case Manager, you'll need to demonstrate your deep understanding of employment law. Brush up on key legislation and recent changes that could impact the role. Be ready to discuss how you've applied this knowledge in past experiences.
✨Showcase Your Relationship-Building Skills
This role requires strong relationships with various stakeholders. Prepare examples of how you've successfully collaborated with HR Business Partners, managers, and employees to resolve complex ER cases. Highlight your ability to influence and advise effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your judgement and decision-making skills in sensitive situations. Think of specific instances where you handled disciplinary matters or grievances, and be ready to explain your thought process and the outcomes.
✨Demonstrate Your Organisational Skills
With multiple objectives and projects to manage, it's crucial to show your organisational prowess. Prepare to discuss how you prioritise tasks and manage conflicting demands, especially in high-pressure environments. Use real-life examples to illustrate your approach.