At a Glance
- Tasks: Lead client services for Workday, ensuring top-notch delivery and optimisation.
- Company: Join HR Path Group, a global leader in HR consulting and digital transformation.
- Benefits: Enjoy remote work, competitive rewards, and opportunities for professional growth.
- Other info: Flexible work-life balance and a culture that values diversity and collaboration.
- Why this job: Make a real impact in HR digital transformation while working with innovative technologies.
- Qualifications: 3+ years in account management and 7+ years in HRIS or financial applications.
The predicted salary is between 66582 - 77368 £ per year.
HR Path Group, a global leader in HR consulting, helps clients with their HR transformation projects, covering both human and HRIS (Human Resources Information System) aspects.
Our mission is to support our clients at every step of their HR digital transformation with a comprehensive range of services.
We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their HRIS digitalization
As a partner of the main editors of the market, we carry out technical and functional implementation projects of all HRIS solutions (Saa S or On-Premise)
We support organizations at every stage of their HR and payroll outsourcing journey, helping them operate compliantly, efficiently, and at scale
Our latest fundraising of 500 million euros aims to accelerate our growth and international expansion.
Our goal is to double our revenue within five years and become the world leader in HR digital transformation.
HR Path is global player in HR Consulting.
We provide professional advice and support to organizations for whom human capital is essential in their HR transformation process.
Having a footprint in the Americas, Europe and Asia-Pacific, we are able to offer global support in the development and execution of our customer’s HR strategy.
About Three Plus Consulting
Part of the HR Path group, we are an official Workday Post-Deployment partner, and the foremost consultancy practice in the UK dedicated to the delivery of Workday Optimisation services across the full product platform – HCM, Financials, Advanced Analytics, Integration, Payroll etc.
We are extremely proud of our reputation for delivering high quality and innovative solutions.
We differentiate ourselves by providing expertise to enable customers to truly evolve their Workday deployment,
We offer a competitive total rewards package, continuing education, and mentoring, and provide an excellent outlet for Workday practitioners who wish to truly develop their careers and expand their expertise in a rapidly growing environment.
We have an ever-expanding business pipeline in the UKI/EMEA region and are seeking suitably skilled and interested candidates to help us build our practice in line with the growth of the Workday ecosystem across the region.
The Workday Service Manager is a hands-on role.
The SM manages the successful delivery of post-implementation Tier 3 services on the Workday platform (HCM, Financials, Integrations and Payroll) to strategic and high growth potential clients.
The Service Manager acts as the primary delivery contact for clients, provides configuration of solutions, is a proven subject-matter expert (in either HCM or Financials application suites), seeks opportunities for strategic partnership and growth, and partners with key internal client stakeholders.
In addition to your client-facing role, every Three Plus Consultant will have the opportunity to contribute internally to the development of our Project and AMS/Optimisation solutions, mentoring of colleagues, and improvement of how we engage with our customers.
Location is remote/home-based with travel to client sites (up to 25% max).
Note: the title does not imply that the individual fulfilling the role is part of the ‘management’ team at 3Plus.
Provide service leadership to a portfolio of Workday clients (typically, 4-5 strategic or high-potential clients).
- Maintain client optimisation and product roadmaps in partnership with clients and internal 3Plus service line owners.
- Hands-on active involvement in configuration and delivery of consulting service
- adhere to 3Plus best practices & policies; perform monthly variance analysis in terms of service usage and forecasts.
- Coordinate and lead internal and client facing meetings needed to prioritise work, deliver tasks, track / report status, address project risks and other actions as needed.
- Works proactively with clients to position Workday AI capabilities as part of evolution of client’s Workday platform.
- Manage and foster strong relationships with our aligned clients, and their associated Workday partner execs.
3+ years of account management / service delivery experience in technical solutions delivery (Saa S) (i. e. – service delivery of technology solutions to internal or external clients preferably on Workday).
- 7+ years of experience working in Human Resources Information System (HRIS) or Financial Applications consulting or similar project delivery experience.
- Bachelor’s Degree or equivalent experience in technical, business, or financial discipline.
- Workday application certification as required or preferred according to the platform being supported; adept at managing multiple clients and multiple projects simultaneously.
- Rapid career growth with numerous opportunities for development (horizontal & vertical): international mobility, training, and certification
- A good work-life balance with telecommuting possibilities
If you value a culture that respects diversity, individual courage, integrity, excellence and encourages team collaboration, HR Path is the place for you.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Client Services - Fully Remote in City of London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at HR Path!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at HR Path.
We think you need these skills to ace Head of Client Services - Fully Remote in City of London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at HR Path. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to HR Path and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at HR Path. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to HR Path's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at HR Path
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with HR Path.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at HR Path will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact HR Path and how you would contribute to adapting HR strategies.
