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- Tasks: Be the friendly face of luxury cars and assist customers with their needs.
- Company: Join H.R. Owen, the UK's top luxury automotive dealer group.
- Benefits: Gain valuable experience in a prestigious environment with flexible hours.
- Why this job: Work with iconic brands like Lamborghini and enhance your customer service skills.
- Qualifications: Previous customer service experience and a passion for luxury vehicles.
- Other info: Perfect opportunity for those looking to grow in the luxury automotive industry.
The predicted salary is between 12000 - 18000 £ per year.
H.R. Owen, the UK's leading luxury automotive dealer group, is seeking a Saturday Showroom Host to work with Lamborghini, Mayfair. We're looking for someone that's used to going above and beyond to deliver the highest level of customer service. The cars that we sell are meticulously engineered and the people that buy them expect a seamless and enjoyable sales experience.
The Saturday Showroom Host will act as an ambassador for H.R. Owen Lamborghini, Mayfair, assisting the Sales Manager wherever needed and working as a friendly and knowledgeable first point of contact for all walk-in customers. You must be able to carefully nurture relationships and develop a comprehensive understanding of the brand and the line-up of vehicles offered.
Responsibilities:- Assist the Sales Manager where needed and act as an ambassador for H.R. Owen Lamborghini, Mayfair.
- Provide a friendly and knowledgeable first point of contact for all walk-in customers.
- Nurture relationships and develop an understanding of the brand and line-up of vehicles.
- You will have previous customer service and administration experience, preferably within the motor industry.
- You will be able to take ownership of your role, with strong attention to detail and an ability to multitask and find innovative solutions to difficult problems.
- You will have strong written and verbal communication skills with the capability to adapt your style to multiple audiences.
- You will be able to deliver the highest levels of customer service, while always keeping one eye on the commercial success of the business.
- You will have a passion for the luxury industry, be able to recognise excellence and have a basic knowledge of the brands H.R. Owen work with.
- You will be confident and proficient in the use of Microsoft Office (Word, Excel, PowerPoint & Outlook).
- You will have outstanding interpersonal skills. You will communicate regularly with a wide range of people at all levels across the company.
Saturday Showroom Host employer: HR Owen PLC
Contact Detail:
HR Owen PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saturday Showroom Host
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Lamborghini's history, models, and unique selling points. This knowledge will help you impress during interviews and show that you're genuinely passionate about the luxury automotive industry.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral, which is always a bonus when applying for roles.
✨Tip Number 3
Practice your customer service skills! Role-play scenarios where you handle different types of customers. This will prepare you for real-life situations and demonstrate your ability to deliver top-notch service during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the H.R. Owen team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Saturday Showroom Host
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, especially in a luxury setting.
Know Your Stuff: Familiarise yourself with H.R. Owen and the Lamborghini brand before applying. We love candidates who show genuine interest and knowledge about our vehicles and the luxury automotive industry.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Saturday Showroom Host role. We appreciate when applicants take the time to connect their background to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at HR Owen PLC
✨Know Your Brands
Before the interview, take some time to research Lamborghini and H.R. Owen. Understand their values, history, and the specific models they offer. This knowledge will help you demonstrate your passion for the luxury automotive industry and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you went above and beyond for a customer. Think about how you handled difficult situations or turned a negative experience into a positive one. This will highlight your ability to deliver exceptional service, which is crucial for this role.
✨Practice Your Communication Style
Since you'll be interacting with a diverse range of customers, practice adapting your communication style. Role-play with a friend or family member to ensure you can switch between formal and informal tones as needed. This will help you connect better with potential clients during the interview.
✨Demonstrate Your Problem-Solving Skills
Think of a few scenarios where you had to multitask or find innovative solutions to problems in your previous roles. Be ready to discuss these examples in the interview, as they will showcase your ability to handle the fast-paced environment of a luxury showroom.
