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- Tasks: Support the luxury automotive team with administrative tasks and customer service.
- Company: Join H.R. Owen, the UK's top luxury car dealer, working with Rolls Royce.
- Benefits: Gain valuable experience in a prestigious environment with training and support.
- Why this job: Be part of a luxury brand and enhance your skills in a dynamic setting.
- Qualifications: Strong organisational skills, attention to detail, and proficiency in Microsoft Office.
- Other info: Opportunity for growth in the luxury automotive industry.
The predicted salary is between 24000 - 36000 £ per year.
H.R. Owen, the UK's leading luxury automotive dealer group, is seeking a Service Administrator to work with Rolls Royce in Cranbourne House, Potters Bar. The role requires strong organisational skills, efficiency, and knowledge of the Service Department to benefit the dealership.
The Service Administrator will assist Dealership Managers and Service/Warranty Advisors, implement and control processes related to Warranty, Customer Follow Up, Manufacturers Aftersales policies and Dealership Administration programs. The experienced H.R. Owen Rolls Royce team will provide support, advice and training to develop candidates.
Type Of Person We Are Looking For:
- Ownership of role, strong attention to detail, multitasking, innovative problem solving.
- Strong written and verbal communication; accurate use of computerized systems.
- Deliver highest levels of customer service to external customers and internal Service Department.
- Passion for luxury industry, recognition of excellence, knowledge of H.R. Owen brands.
- Confidence and proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Outstanding interpersonal skills; communication across all company levels.
- Up-to-date knowledge of Service/Warranty procedures to process claims quickly and fairly.
Employment Details:
- Job Type: Full Time
- Contract Type: Permanent
- Salary not disclosed.
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Administrative and Support Services
Service Administrator in Potters Bar employer: HR Owen PLC
Contact Detail:
HR Owen PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator in Potters Bar
✨Tip Number 1
Network like a pro! Reach out to people in the luxury automotive industry, especially those connected to H.R. Owen. A friendly chat can open doors and give you insights that might just land you that Service Administrator role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, be ready to discuss your organisational skills and how you handle multitasking. Bring examples of how you've solved problems in past roles.
✨Tip Number 3
Prepare for the interview! Research H.R. Owen and their brands, and think about how your passion for the luxury industry aligns with their values. Be ready to discuss how you can deliver top-notch customer service and support the Service Department.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Service Administrator in Potters Bar
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you can manage multiple tasks efficiently, so give us examples of how you've done this in the past!
Be Detail-Oriented: Attention to detail is key for the Service Administrator role. When writing your application, double-check for any typos or errors. A polished application shows us you care about quality!
Communicate Clearly: Strong written communication is a must! Use clear and concise language in your application. We appreciate candidates who can express their thoughts effectively, so don’t hold back on showcasing your communication skills.
Passion for Luxury: Let your passion for the luxury automotive industry shine through in your application. Share why you’re excited about working with H.R. Owen and how you connect with our brand values. We love to see genuine enthusiasm!
How to prepare for a job interview at HR Owen PLC
✨Know Your Stuff
Familiarise yourself with H.R. Owen and their luxury brands, especially Rolls Royce. Understand their service department processes and warranty procedures. This knowledge will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your attention to detail and efficiency, as these are key traits for a Service Administrator. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Like a Pro
Practice your verbal and written communication skills before the interview. Be ready to discuss how you would handle customer inquiries and internal communications. Clear communication is crucial in this role, so demonstrate your ability to articulate thoughts effectively.
✨Be Ready to Problem Solve
Think of scenarios where you've had to solve problems creatively or innovatively. The interviewers will likely ask about your approach to challenges, so come prepared with specific examples that showcase your problem-solving skills and adaptability.
