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For Companies At a Glance
- Tasks: Deliver and collect vehicles while ensuring top-notch customer service.
- Company: Join H.R. Owen, the UK's premier luxury automotive dealer group.
- Benefits: Enjoy a dynamic work environment with opportunities for growth in the luxury sector.
- Why this job: Be part of a prestigious brand and enhance your skills in customer care and driving.
- Qualifications: Must have a clean driving license and a passion for luxury vehicles.
- Other info: Ideal for those who thrive in a fast-paced, high-standard environment.
The predicted salary is between 24000 - 36000 £ per year.
H.R. Owen, the UK's leading luxury automotive dealer group, is seeking a Service Driver to work with Bentley, Surrey. We are looking for someone that is used to going above and beyond to deliver the highest level of customer service, with a focus on maintaining high standards of care of customer and company property in line with procedures.
The Bentley Service Driver will work with the Service Department; obtaining, delivering and collecting goods on behalf of the dealer, and also collecting and delivering customer vehicles. Maintaining the highest standards of driving is a given, but the right candidate will also maintain high standards of customer care and care of company property in line with procedures.
The type of person we are looking for:
- You will be able to maintain the highest standards of driving and ensure that a full clean driving license is maintained to enable such a vehicle as the manager directs to be driven.
- You will be able to take ownership of your role, with strong commitment and willingness to assist the service team.
- You will be able to deliver the highest levels of customer service.
- You will have a passion for the luxury industry, be able to recognise excellence and have a basic knowledge of the brands H.R. Owen works with.
- You will have knowledge of and adherence to systems including legal responsibilities under the Road Traffic Act, and Vehicle Taxation Validity.
- You will have outstanding interpersonal skills and communicate regularly with a wide range of people at all levels across the company.
Parts Advisor employer: HR Owen PLC
Contact Detail:
HR Owen PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the luxury automotive industry, particularly brands like Bentley. Understanding their values and customer expectations will help you stand out during interviews.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be prepared to share specific examples of how you've gone above and beyond for customers, as this is crucial for the Parts Advisor position.
✨Tip Number 3
Demonstrate your knowledge of legal responsibilities related to driving and vehicle taxation. This shows that you take the role seriously and are aware of the standards expected in the industry.
✨Tip Number 4
Practice your interpersonal skills by engaging with a variety of people in different settings. Being able to communicate effectively with both customers and team members is key to excelling in this role.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Parts Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and the luxury automotive sector. Use bullet points for clarity and focus on achievements that demonstrate your ability to deliver high standards.
Write a Compelling Cover Letter: In your cover letter, express your passion for the luxury automotive industry and your commitment to excellent customer service. Provide specific examples of how you've gone above and beyond in previous roles to enhance customer satisfaction.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at HR Owen PLC
✨Show Your Passion for Luxury Brands
Make sure to express your enthusiasm for the luxury automotive industry during the interview. Research H.R. Owen and their brands, like Bentley, so you can discuss what excites you about working with them.
✨Demonstrate Customer Service Excellence
Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you maintained high standards of service and care, as this is crucial for the role.
✨Highlight Your Driving Skills
Since maintaining a clean driving record is essential, be ready to discuss your driving experience. Mention any relevant qualifications or training that showcase your commitment to safe driving practices.
✨Communicate Effectively
Practice your communication skills before the interview. Be prepared to demonstrate how you can interact with various stakeholders, as strong interpersonal skills are key in this role.
