At a Glance
- Tasks: Support a busy contact centre with HR advice and employee relations management.
- Company: Join a successful and growing organisation on the Hampshire/Dorset border.
- Benefits: Competitive salary, generous holiday, enhanced pension, and wellbeing programmes.
- Other info: Opportunities for professional development and recognition in a dynamic environment.
- Why this job: Make a real impact by fostering a positive workplace culture and supporting managers.
- Qualifications: Experience in HR advisory roles and strong knowledge of employment law required.
The predicted salary is between 40500 - 49500 £ per year.
Hampshire/Dorset border - Office-based
Contract: Permanent, Full-time
We're partnering with a successful and growing organisation to recruit an experienced HR Advisor to support a busy operational function of approximately 100 employees within a customer contact centre environment. This is an excellent opportunity for an HR professional who enjoys building strong relationships with managers, providing practical people advice, and managing a broad range of employee relations matters in a fast-paced setting.
Working as part of a developing HR team, you'll act as a trusted advisor to leaders and employees, helping to create a positive, engaged and high-performing workplace culture. A significant focus of this position will be supporting managers within the contact centre operation, where you'll provide proactive and commercially focused HR guidance across a wide range of people matters.
- Managing a variety of employee relations cases, including absence, performance, disciplinary, grievance and conduct matters
- Coaching and supporting managers to build confidence in handling people issues effectively
- Providing clear and pragmatic advice in line with employment legislation and company policies
- Supporting organisational change projects and consultation processes when required
- Assisting with the development and implementation of HR policies, procedures and manager guidance
- Delivering training and coaching to managers on employee relations best practice
- Producing HR reports and insights to support decision-making
- Contributing to continuous improvement initiatives across the HR function
We're looking for an HR professional who combines strong employment law knowledge with a practical, people-focused approach.
- Previous experience in an HR Advisor position
- Strong employee relations experience and confidence managing complex cases independently
- The ability to balance employee wellbeing with commercial business needs
- Experience using HR systems and Microsoft Office applications
Competitive salary, generous holiday allowance with options to buy or sell additional leave, enhanced pension contribution, life assurance, employee wellbeing programme, professional development opportunities, recognition and reward schemes, additional lifestyle and wellbeing benefits.
HR Adviser (Policy & Projects) employer: HR Heads
Join a dynamic and supportive team at the Hampshire/Dorset border, where your expertise as an HR Adviser will be valued in a thriving customer contact centre environment. With a strong emphasis on employee wellbeing and professional development, you'll enjoy a competitive salary, generous holiday allowance, and a range of lifestyle benefits, all while contributing to a positive workplace culture that fosters growth and engagement.
