Tourism & Customer Service Assistant

TEMPORARY – PART TIME Tourism & Customer Service Assistant This is a fantastic PART TIME opportunity to work in a unique and inspiring environment, engaging with visitors while ensuring the smooth operation and security of a historic attraction. This role is perfect for someone who is looking to work part- time Thursday to Sunday (09.30am – 5.00pm). You will be responsible for welcoming visitors, providing support in the visitor\’s food and picnic areas, and ensuring a smooth and enjoyable experience for all guests. There are additionally responsibilities as a key holder, you will be responsible for and ensuring the premises are securely locked at the end of each day. This is a temporary assignment that starts in March and ends in November. Requirements * Available to work 4 full days * Customer service or hospitality experience * Team player * Good communication skills Duties * Greet and assist visitors, providing information * Handle visitor inquiries * Assist with ticketing, admissions, and retail sales at the gift shop or entrance area * Monitor visitor flow and provide directions to ensure a smooth guest experience * Take on keyholder duties, including opening and securely locking up the site at the beginning and end of the day. * Conduct end-of-day security checks, ensuring all visitors have exited the premises. * Assist with emergency procedures, including evacuations if required