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For Companies At a Glance
- Tasks: Handle customer queries and provide solutions in a supportive team.
- Company: Join a dynamic operational business with a friendly atmosphere.
- Benefits: Earn £13.00 - £14.50 per hour, Monday to Friday.
- Why this job: Make a difference by delivering excellent customer service every day.
- Qualifications: Previous customer service experience and strong communication skills required.
- Other info: Temporary role based in Bishops Stortford, no hybrid option.
Please make sure you read the following details carefully before making any applications.
Bishops Stortford
£13.00 - £14.50 per hour DOE
Monday-Friday, 08:30am-5:00pm (Office-based only)
Are you an experienced customer service professional looking for a new opportunity? We are looking for a Customer Service Coordinator to join a hard working, supportive small team within a large operational business.
What you’ll be doing:
- Handling customer queries
- Problem-solving and providing solutions
- Booking appointments, liaising with external sources
- Supporting colleagues and ensuring great service delivery
What we’re looking for:
- Previous customer service experience is essential
- Strong communication and organisational skills
- Calm and solution-focused manner
- A proactive, team-focused attitude
This is a temporary role, office-based in Bishops Stortford (no hybrid option). Please send your CV to (url removed).
Temporary Customer Service Coordinator employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Service Coordinator
✨Tip Number 1
Get to know the company before your interview! Research their values and culture so you can show how you fit in. This will help us stand out as a candidate who truly understands what they’re about.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer queries, we should be ready to demonstrate our ability to communicate clearly and effectively during the interview.
✨Tip Number 3
Be prepared with examples! Think of specific situations where you’ve solved problems or provided excellent service. This will help us showcase our experience and skills in a relatable way.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining our team!
We think you need these skills to ace Temporary Customer Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience. We want to see how you've handled queries and provided solutions in the past, so don’t hold back on those examples!
Show Off Your Skills: In your cover letter, emphasise your strong communication and organisational skills. We’re looking for someone who can keep calm under pressure, so share any relevant experiences that showcase this.
Be Proactive: When applying, let us know about your proactive attitude. Mention any instances where you took the initiative to solve a problem or improve a process in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and makes it easier for you to track your application status!
How to prepare for a job interview at HR GO Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss your previous experiences and how you've handled customer queries or resolved issues. This will show that you understand the role and can bring valuable skills to the team.
✨Showcase Your Problem-Solving Skills
Prepare specific examples of how you've tackled challenges in past roles. Think about times when you had to think on your feet or come up with creative solutions. This will demonstrate your calm and solution-focused manner, which is key for this position.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. Since strong communication is essential for this role, consider doing mock interviews with a friend or family member. This will help you feel more confident and ensure you convey your ideas effectively during the actual interview.
✨Emphasise Teamwork
Since the job requires a proactive, team-focused attitude, be prepared to discuss how you've collaborated with colleagues in the past. Share examples of how you supported your team and contributed to a positive work environment, as this will resonate well with the interviewers.
