Maternity Cover - Sales Support (6 months)
£28,000 | Mon-Fri 08:00-16:30- Henstridge/ Templecombe
My client is a dynamic and ambitious manufacturing company and is considered one of the most technically proficient firms operating in this market. The key to their success within this fast-moving environment is outstanding technical expertise within the sales and production teams, coupled with a high level of customer service.
The role
This position includes all aspects of sales order administration as well as customer care, support and service, and full support for out-of-office sales staff. This position is 100% office based.
Key responsibilities (approx. workload split)
Order processing & amends - 30%
Customer enquiries (phone, web forms & emails) - 15%
MSDS requests & checks - 15%
Customer portal administration - 6%
Sample requests - 6%
Transport control - 6%
Case files (complaint processing) - 6%
SOP administration - 3%
Price list production - 3%
Dashboard upkeep - 3%
Data uploads - 3%
Report production (e.g. CBAM reports) - 3%
Desired skills & experience
Strong and natural computer skills, especially Microsoft Office applications
Especially competent in Excel
Good customer care skills
Ability to solve customer issues with maximum customer satisfaction
Previous experience in a similar role would be an advantage
Good mathematical skills
The person
Very strong attention to detail with a high level of accuracy
Ability to quickly learn new skills
Positive attitude to problem solving
Strong team player
Good task/time management
What's on offer
£28,000 salary
Monday to Friday, 08:00-16:30
6-month maternity cover
26 days holiday plus bank holidays
8% pension
Free parking
Only candidates based in UK and eligible to work in UK are allowed
Sales Support/ Admin (6 months Mat cover) in Templecombe employer: HR GO Recruitment
Join a dynamic and rapidly expanding aerospace precision engineering company that values its employees and fosters a collaborative work culture. With a focus on quality and innovation, we offer competitive salaries, opportunities for professional growth, and a commitment to maintaining a safe and organised working environment. As a CNC Setter/Operator, you'll be part of a team that takes pride in producing high-precision components while enjoying the benefits of working in a thriving industry.
