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For Companies At a Glance
- Tasks: Install and maintain telephony systems while ensuring top-notch customer service.
- Company: Join a leading telecommunications company with a focus on innovation.
- Benefits: £35k salary, company vehicle, fuel card, and travel opportunities.
- Why this job: Be part of a dynamic team making a real difference in telecommunications.
- Qualifications: Experience with telephony systems and strong problem-solving skills required.
- Other info: Field-based role with opportunities for personal and professional growth.
The predicted salary is between 42000 - 49000 £ per year.
Telecommunications Installation & Maintenance Engineer
Job Reference: TS00012
Telecommunications
£35000 per annum
Permanent
Job Title: Telecommunications Installation & Maintenance Engineer (London)
Location: London / Field-based (UK travel required)
Salary: £35k base salary plus use of a company vehicle and fuel card
Role Overview
We are seeking a skilled and proactive Installation & Maintenance Engineer. The successful candidate will be responsible for the installation, configuration, and ongoing support of hosted and on-premises telephony systems in the London region. This is a field-based role, requiring frequent travel and a strong commitment to delivering high-quality service and customer satisfaction.
Key Responsibilities
- Install, configure, and maintain a range of telephony systems (hosted and on-premises).
- Diagnose, troubleshoot, and resolve technical faults both on-site and remotely.
- Perform network and infrastructure checks to ensure optimal telephony performance.
- Collaborate with project teams to deliver installations within set timescales.
- Provide end-user training and complete thorough system handovers.
- Maintain accurate service records, documentation, and configuration details.
- Uphold company standards for professionalism, safety, and customer care.
Skills & Experience
- Proven experience working with telephony systems such as Microsoft Teams, IPECS, and Gamma.
- Strong understanding of SIP, LAN/WAN, firewalls, and general networking principles.
- Excellent fault-finding and problem-solving skills.
- Outstanding communication and customer service abilities.
- Ability to work independently as well as collaboratively within a team.
- Strong time management and organisational skills to handle multiple projects.
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Telecommunications Installation & Maintenance Engineer employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecommunications Installation & Maintenance Engineer
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars related to telecommunications. We can’t stress enough how important it is to connect with people in the field; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and experiences with telephony systems. This will give potential employers a clear picture of what you can bring to the table, especially when it comes to installation and maintenance.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to SIP, LAN/WAN, and troubleshooting. We recommend practising with a friend or using mock interview platforms to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that dream role in telecommunications!
We think you need these skills to ace Telecommunications Installation & Maintenance Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with telephony systems like Microsoft Teams and IPECS. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting and installation expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about telecommunications and how your background makes you the perfect fit for our team. Keep it friendly and professional – we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved technical faults in the past. We’re looking for proactive engineers who can think on their feet, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at HR GO Recruitment
✨Know Your Tech
Make sure you brush up on your knowledge of telephony systems like Microsoft Teams, IPECS, and Gamma. Be ready to discuss how you've installed or maintained these systems in the past, as well as any troubleshooting experiences you've had.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved technical faults. Think of a couple of challenging situations you've faced and how you tackled them, as this will demonstrate your fault-finding abilities.
✨Communicate Clearly
Since this role involves customer interaction, practice explaining technical concepts in simple terms. You might be asked to provide an example of how you’ve trained end-users or communicated with clients, so have a story ready that highlights your communication skills.
✨Time Management Matters
Be prepared to discuss how you manage your time and prioritise tasks, especially when juggling multiple projects. Share strategies you use to stay organised and ensure installations are completed within deadlines.
