Monitoring Centre Operative

Monitoring Centre Operative

Ashford Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Monitor CCTV systems to ensure community safety and assist police with intelligence.
  • Company: HRGO is dedicated to providing security solutions and ensuring public safety.
  • Benefits: Earn £13.40 per hour plus 20% and gain valuable experience in a dynamic environment.
  • Why this job: Join a vital role in safeguarding your community while developing your skills in a supportive team.
  • Qualifications: Experience with CCTV, strong communication skills, and an SIA license are preferred.
  • Other info: Flexible shifts include weekends and bank holidays; regular police checks required.

The predicted salary is between 28000 - 42000 £ per year.

Job Type: Full-Time, Temporary, 36 hours per week

Working Hours: 12 hour shifts, on a rota basis

Pay Rate: £13.40 per hour + 20%

HRGO are seeking a knowledgeable and experienced Operator to monitor the CCTV systems in and around Ashford, helping to keep the community safe and secure. Working in the 24‑hour monitoring centre, candidates should have prior experience in a similar setting, with an SIA license in public CCTV surveillance.

Responsibilities

  • Collecting intelligence information and evidence to support internal departments and external partners, including the police.
  • Reassuring and safeguarding the public by monitoring CCTV systems across Ashford, paying close attention to detail, and always employing safeguarding best practice.
  • Taking on additional duties, outside of your job description, where required to provide assistance in the wider organisation.
  • Following procedures in your day‑to‑day work, undertaking any additional training as necessary.
  • General administration and record keeping.
  • Taking enquiries, using initiative to ensure these are dealt with in a suitable and timely manner, as well as carrying out reviews and download requests.
  • Occasionally there will be a requirement to act as a witness in court.

Qualifications

  • Strong communication skills, both written and verbal.
  • The ability to employ initiative and ownership in their work.
  • Prior experience in a similar setting working with CCTV, with knowledge of safeguarding and health and safety practices.
  • Capabilities to remain calm under pressure, and in potentially distressing situations.
  • An SIA License in public CCTV surveillance is a strong advantage.
  • Flexibility due to the requirement to work on a rota basis, including unsociable hours, weekends and bank holidays.

Please note: Regular police checks will be required for this position, due to the nature of the role. This post is exempt from the provisions of the Rehabilitation of Offenders Act.

If you feel you have the relevant skills and experience for this role, please contact Jess on 01233 634242, or email jessica.parrett@hrgo.co.uk.

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Monitoring Centre Operative employer: HR GO Recruitment

HRGO is an exceptional employer, offering a supportive work culture that prioritises community safety and employee well-being. With opportunities for professional growth and development in a dynamic 24-hour monitoring centre in Ashford, employees can take pride in their role while enjoying competitive pay and flexible working hours. Join us to make a meaningful impact in safeguarding the public and enhancing your career in a rewarding environment.
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Contact Detail:

HR GO Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Monitoring Centre Operative

✨Tip Number 1

Familiarise yourself with the specific CCTV systems used in Ashford. Understanding the technology and software can give you an edge during interviews, showing that you're proactive and knowledgeable about the role.

✨Tip Number 2

Network with professionals in the security industry, especially those who have experience in monitoring centres. They can provide insights and potentially refer you to opportunities, increasing your chances of landing the job.

✨Tip Number 3

Prepare for situational questions that may arise during the interview. Think of examples where you've had to remain calm under pressure or handle distressing situations, as these are crucial skills for a Monitoring Centre Operative.

✨Tip Number 4

Stay updated on local safety regulations and best practices in public surveillance. Demonstrating your commitment to safeguarding and health and safety can set you apart from other candidates.

We think you need these skills to ace Monitoring Centre Operative

Strong Communication Skills
Attention to Detail
Experience with CCTV Systems
SIA License in Public CCTV Surveillance
Knowledge of Safeguarding Practices
Health and Safety Awareness
Calmness Under Pressure
Initiative and Ownership
Record Keeping and Administration
Ability to Handle Distressing Situations
Flexibility for Shift Work
Problem-Solving Skills
Teamwork and Collaboration
Customer Service Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in CCTV monitoring and any previous roles that demonstrate your strong communication skills and ability to remain calm under pressure. Mention your SIA license prominently.

Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Monitoring Centre Operative role specifically. Use examples from your past experiences to illustrate your capabilities in safeguarding and health and safety practices.

Highlight Relevant Skills: Emphasise your initiative and ownership in your work. Provide specific examples of how you've successfully handled enquiries or dealt with distressing situations in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at HR GO Recruitment

✨Showcase Your Experience

Make sure to highlight your previous experience in monitoring CCTV systems. Be prepared to discuss specific situations where you successfully handled challenges or emergencies, as this will demonstrate your capability in a similar setting.

✨Emphasise Communication Skills

Strong communication is key for a Monitoring Centre Operative. During the interview, provide examples of how you've effectively communicated with team members or external partners, especially in high-pressure situations.

✨Demonstrate Your Knowledge of Safeguarding

Since safeguarding is a crucial part of the role, be ready to talk about your understanding of safeguarding practices and how you have applied them in past roles. This shows that you take the responsibility seriously.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your ability to remain calm under pressure. Think of examples from your past where you had to make quick decisions or manage distressing situations, and explain how you handled them.

Monitoring Centre Operative
HR GO Recruitment
Location: Ashford
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