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- Tasks: Patrol streets, enforce parking regulations, and support local transport services.
- Company: Join the local Council and make a difference in your community.
- Benefits: Earn £13.23 per hour with flexible shifts and valuable experience.
- Why this job: Be part of a proactive team ensuring safe streets and effective public transport.
- Qualifications: Basic knowledge of traffic laws and excellent communication skills required.
- Other info: Opportunity for hands-on experience and community engagement.
The predicted salary is between 13 - 16 £ per hour.
Location: Thanet Area
Job Type: Temporary
Salary: £13.23 per hour
Hours: 37 hours per week, rota basis
Job Purpose
We are looking for a highly motivated and proactive Civil Enforcement Officer - Buses to join the team at the local Council. Civil Enforcement Officers ensure adherence to parking regulations for both On-Street and Off-Street parking, helping to maintain safe traffic flow by patrolling streets and issuing Penalty Charge Notices (PCNs) for violations. This is a unique and innovative role involving regular patrols across designated areas within the district, including monitoring Loop Bus routes and working closely with partner organisations.
Responsibilities
- Enforce parking regulations in line with the Traffic Management Act 2004 and local parking orders.
- Monitor Loop Bus routes to identify problem areas and attend weekly meetings with Stagecoach.
- Assess situations and issue Penalty Charge Notices (PCNs) for illegal parking.
- Collect and record evidence to support enforcement actions.
- Carry out daily checks of pay and display machines and report faults as required.
- Conduct weekly inspections of Council car parks and submit inspection reports.
- Provide high-quality customer service and assist the public with Council-related enquiries.
- Work collaboratively with enforcement teams, CCTV operators and police to share intelligence.
- Manage reports of abandoned vehicles from identification through to removal.
- Report environmental and highway issues such as potholes, faulty streetlights and cleanliness concerns.
- Support the training and mentoring of new officers when required.
Required Attributes
Knowledge
- Basic understanding of the Highway Code and the Traffic Management Act 2004.
- Good knowledge of the Thanet area.
Skills
- Basic computer literacy.
- Excellent communication and customer service skills.
Experience
- Previous enforcement or compliance-related work is desirable.
- Ability to work flexibly, including shifts and rota patterns.
- Experience in conflict management or dealing with challenging situations is an advantage.
Qualifications
- Full, clean driving licence required.
- Standard DBS check required.
Why Join Us?
If you are a proactive, reliable and community-focused individual who is passionate about keeping streets safe and supporting local transport services, this is an excellent opportunity to join the Council in a meaningful and hands-on role.
Civil Enforcement Officer - Buses in Margate employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer - Buses in Margate
✨Tip Number 1
Get to know the local area like the back of your hand! Familiarise yourself with the streets, parking regulations, and bus routes in Thanet. This will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! As a Civil Enforcement Officer, you'll need to interact with the public regularly. Role-play scenarios with friends or family to build your confidence in handling challenging situations.
✨Tip Number 3
Network with current or former enforcement officers if you can. They can provide insider tips on what the job really entails and might even give you a heads-up on upcoming vacancies. Plus, it shows initiative!
✨Tip Number 4
Apply through our website for the best chance of landing the job! We love seeing candidates who take the time to engage with us directly. Make sure to highlight your relevant experience and enthusiasm for keeping the community safe.
We think you need these skills to ace Civil Enforcement Officer - Buses in Margate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Civil Enforcement Officer. We want to see how you can contribute to keeping our streets safe and supporting local transport services.
Show Off Your Communication Skills: Since this role involves a lot of interaction with the public, it's crucial to demonstrate your excellent communication and customer service skills in your application. Share examples of how you've successfully handled challenging situations in the past.
Highlight Relevant Experience: If you've got any previous enforcement or compliance-related experience, make sure to showcase it! We love seeing candidates who have a background that fits well with the responsibilities of the job.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at HR GO Recruitment
✨Know Your Stuff
Make sure you brush up on the Traffic Management Act 2004 and the Highway Code. Being able to discuss these regulations confidently will show that you're serious about the role and understand the responsibilities of a Civil Enforcement Officer.
✨Familiarise Yourself with Thanet
Since local knowledge is key, take some time to learn about the Thanet area. Know the bus routes and common parking issues. This will help you answer questions more effectively and demonstrate your commitment to the community.
✨Show Off Your Customer Service Skills
This role involves interacting with the public, so be ready to share examples of how you've provided excellent customer service in the past. Think of situations where you’ve handled conflicts or challenging interactions successfully.
✨Prepare for Practical Scenarios
You might be asked how you would handle specific situations, like dealing with illegal parking or reporting environmental issues. Think through these scenarios beforehand and be ready to explain your thought process and actions.
