At a Glance
- Tasks: Coordinate and oversee service engineers, ensuring customer needs are met efficiently.
- Company: Dynamic construction company focused on excellent customer service.
- Benefits: Competitive salary, Monday to Friday hours, and opportunities for career growth.
- Other info: Fast-paced environment with potential for professional development.
- Why this job: Join a team where you can make a real difference in client relations.
- Qualifications: Experience in field service and managing engineering teams is essential.
The predicted salary is between 30600 - 37400 £ per year.
Overseeing the work allocated to Service Engineers, you will be booking in jobs and urgent breakdowns. Customer Service and support is of utmost importance, the role is to ensure that customers' needs and expectations are dealt with promptly and efficiently.
Managing a team of up to 15 engineers, you will need to be experienced in field service activities, managing the servicing of equipment and also to book in and schedule breakdown call outs. You will be required to attend clients' premises, to oversee and expand upon existing contracts, building client relations.
You will also be required to deal with estimates from the after service side, invoice queries, making sure all SLA's are being adhered to for each client.
Hours of work are Monday to Friday 8am to 5pm. Candidates suited to this role will ideally have worked within the construction / mechanical handling sector previously and have gained experience of managing the workload of engineers.
Hire Desk Co-ordinator in Maidstone employer: HR GO Recruitment
Join a dynamic and rapidly expanding aerospace precision engineering company that values its employees and fosters a collaborative work culture. With a focus on quality and innovation, we offer competitive salaries, opportunities for professional growth, and a commitment to maintaining a safe and organised working environment. As a CNC Setter/Operator, you'll be part of a team that takes pride in producing high-precision components while enjoying the benefits of working in a thriving industry.
