Field Service Desk Lead – Engineers & SLAs in Maidstone

Field Service Desk Lead – Engineers & SLAs in Maidstone

Maidstone Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team of engineers, manage job bookings, and ensure top-notch customer service.
  • Company: HR GO Recruitment, a dynamic recruitment agency in Maidstone.
  • Benefits: Standard Monday to Friday hours with a supportive work environment.
  • Other info: Opportunity to grow your career in a fast-paced, rewarding role.
  • Why this job: Be the go-to person for engineers and clients, making a real difference every day.
  • Qualifications: Experience in coordinating teams and excellent customer service skills.

The predicted salary is between 31500 - 38500 Β£ per year.

HR GO Recruitment is seeking a Hire Desk Co-ordinator in Maidstone, Kent.

The role involves overseeing work for Service Engineers, booking in jobs and urgent breakdowns, and delivering strong customer service to meet client needs efficiently.

You will manage up to 15 engineers, schedule breakdowns, attend client premises, expand contracts, and handle after-service estimates and SLA adherence.

Monday to Friday workdays with standard hours.

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Field Service Desk Lead – Engineers & SLAs in Maidstone employer: HR GO Recruitment

Join a dynamic and rapidly expanding aerospace precision engineering company that values its employees and fosters a collaborative work culture. With a focus on quality and innovation, we offer competitive salaries, opportunities for professional growth, and a commitment to maintaining a safe and organised working environment. As a CNC Setter/Operator, you'll be part of a team that takes pride in producing high-precision components while enjoying the benefits of working in a thriving industry.

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Contact Details:

HR GO Recruitment Recruitment Team

We think you need these skills to ace Field Service Desk Lead – Engineers & SLAs in Maidstone

Customer Service
Scheduling
Team Management
Contract Management
SLA Adherence
Communication Skills
Problem-Solving Skills