Independent Living Officer in Lyminge

💡 Make a Real Difference Every Single Day

Are you someone who loves supporting others, thrives in a people-focused role, and enjoys being out and about? If you\’re proactive, compassionate, and ready to hit the ground running – this role is perfect for you!

Join our clients friendly Neighbourhoods team as an Independent Living Officer, helping residents live safely, independently and confidently across several vibrant schemes.

• 💬 Build positive relationships with tenants
• 📞 Make daily/weekly reassurance calls
• 🆗 Checking which tenants have pressed their \”I\’m OK\” lifeline button and contacting those who haven\’t to ensure their wellbeing
• 🧭 Help residents sustain their tenancy and maintain independence

🏠 Scheme Safety & Compliance

• 🔍 Carry out regular health & safety building checks
• 🚨 Ensure telecare/lifeline systems are working correctly

🤝 Community & Partnership Working

• 👮 Collaborate with Police, health services, social care, and voluntary groups
• 🧭 Signpost tenants to helpful agencies and support services
• 🏡 Manage voids to minimise empty property times
• 🧹 Oversee cleaning, grounds maintenance, and contractor services
• ⚖️ Address tenancy breaches, complaints, disputes, and ASB cases

✔️ What We Need from You

• 🚗 Full driving licence + your own car
• 🏘 Background in housing or related customer service roles
• 🛠 Good understanding of building-based Health & Safety
• 🗣 Confident, clear, and empathetic communication skills

🔒 DBS: An Enhanced DBS is desirable. If you don\’t have one, we\’ll handle it – with a risk assessment and references from your last 2 employers.

🌈 Why You\’ll Love This Role

• ⭐ Make a genuine impact in your community
• 🚶 Enjoy a varied, active, people-focused job
• 🤝 Join a supportive and passionate team
• 🚀 Start immediately and hit the ground running

If you\’re enthusiastic, reliable, and ready to make a difference – we want to hear from you!
Apply today and take the next step in your housing career! 🌟