At a Glance
- Tasks: Manage the import process and ensure compliance while delivering exceptional service.
- Company: Join a dynamic team in a leading import operations company.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Be part of a crucial role that impacts global trade and logistics.
- Qualifications: Experience in import operations and strong communication skills required.
- Other info: Fast-paced environment with opportunities to learn and grow.
The predicted salary is between 36000 - 60000 Β£ per year.
We are seeking an experienced Import Operations professional to manage the end-to-end import process, ensuring compliance, accuracy, and efficiency. You will work closely with carriers, hauliers, and customers to deliver exceptional service and maintain profitability.
Key Responsibilities
- Manage the import process from pre-alert to release using the in-house Topaz system
- Send invoices to UK importers prior to shipment arrival, ensuring correct tariff application
- Enter cost estimates on all jobs within the correct accounting month
- Verify purchase invoices upon receipt; approve accurate invoices for payment and dispute discrepancies
- Close files after confirming all charges/costs and achieving maximum profitability
- Answer telephone calls promptly and professionally
- Obtain carrier exchange rates and update the system accordingly
- Book deliveries with hauliers and monitor any port health holds where applicable
- Manage email communications with customers, hauliers, and warehouses
- Handle releases on CNS and Destin8 systems as required
- Ensure clearance instructions are passed to the clearance team in a timely manner
Skills & Experience
- Previous experience in import operations and familiarity with customs clearance processes
- Knowledge of CNS, Destin8, and freight forwarding systems
- Strong attention to detail and ability to manage multiple tasks
- Excellent communication and organizational skills
- Proficiency in Microsoft Office
- Ability to work under pressure and meet deadlines
For more details and information please contact Michelle Ings, HRGO recruitment 01708 220023 or email michelle.ings@hrgo.co.uk
IMPORT operations Coordinator in London employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land IMPORT operations Coordinator in London
β¨Tip Number 1
Network like a pro! Reach out to your connections in the import operations field. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
β¨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with import processes, customs clearance, and any systems like CNS or Destin8. This can really set you apart during interviews.
β¨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions related to import operations and your problem-solving skills. The more comfortable you are, the better you'll perform!
β¨Tip Number 4
Apply through our website! Weβve got loads of opportunities waiting for you. Tailor your application to highlight your experience in managing the import process and your attention to detail. Letβs get you that job!
We think you need these skills to ace IMPORT operations Coordinator in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in import operations and any relevant systems like CNS and Destin8. We want to see how your skills match up with what we're looking for, so donβt be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Import Operations Coordinator role. Share specific examples of how you've managed the import process and delivered exceptional service in the past.
Show Off Your Attention to Detail: In import operations, details matter! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is accurate and polished.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at HR GO Recruitment
β¨Know Your Import Operations
Make sure you brush up on your knowledge of import operations and customs clearance processes. Familiarise yourself with the Topaz system, CNS, and Destin8, as these are crucial for the role. Being able to discuss your previous experiences with these systems will show that you're ready to hit the ground running.
β¨Demonstrate Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past work where you successfully managed multiple tasks without missing a beat. Highlight how you ensured accuracy in invoicing and cost estimates, as this will resonate well with the interviewers.
β¨Communicate Effectively
Excellent communication skills are key in this position. Practice articulating your thoughts clearly and professionally, especially when discussing how you've handled customer communications or resolved discrepancies in the past. This will help you stand out as a candidate who can maintain exceptional service.
β¨Prepare for Pressure
The ability to work under pressure is essential for this role. Think of specific instances where you successfully met tight deadlines or managed stressful situations. Sharing these stories will demonstrate your resilience and capability to thrive in a fast-paced environment.