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- Tasks: Manage grounds maintenance and street cleansing teams, ensuring high-quality service delivery.
- Company: Join a public sector organisation dedicated to enhancing community spaces.
- Benefits: Competitive hourly rate, potential for permanent position, and career development opportunities.
- Why this job: Make a real difference in your community while leading a passionate team.
- Qualifications: Experience in grounds maintenance, street cleansing, and staff management required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 20 - 25 £ per hour.
We are looking for a committed, enthusiastic individual to support the Operations Manager in managing the delivery and performance of the Street Scene's and Outdoor Spaces teams which consist of 28 Grounds Operatives, 30 Street Cleansing Operatives and a dedicated taskforce of Supervisors.
The Opportunity:
- To manage the day-to-day operation of the Street Scene (grounds maintenance, open spaces and street cleaning) services and the supervision of employees including performance management, recruitment, team building, career development, sickness absence management and discipline.
- To positively contribute to the overall management, development and reputation of Operations and the Council.
- To ensure the Street Scene (grounds maintenance/open spaces and street cleaning) services are delivered in compliance with statutory legislation and national and local policies and plans including health and safety, Operator's Licence, Environment Agency permits, etc.
Accountabilities:
- Assist in the management of high-quality customer focused services, ensuring they are responsive to change.
- Assist in managing the Supervisors, Team Leaders and front-line staff to ensure a cohesive and integrated approach to the delivery of services.
- Assist in managing and supervising external contractors involved in the day-to-day delivery of services.
- Assist in maintaining a strong performance culture of continuous improvement, ensuring a proactive approach to changing customer/service/legislative requirements.
- Assist with team meetings including preparation of agendas, minutes and chairing meetings as required.
- Manage, and assist in managing, corporate projects as and when directed by the Operations Manager.
- Assist in managing the budgets including monitoring expenditure for all the respective areas within the reporting lines.
- Assist in monitoring levels of sickness absence and take appropriate action including conducting return to work interviews (Stage 1 and 2) and presenting at Sickness Absence Panel meetings and to the Operations Manager as required.
- Assist in undertaking investigations as required e.g. service complaints, vehicle accidents (list is not exhaustive) etc.
- Work closely with the Transport Manager & Plant Workshop ensuring vehicles, plant and equipment is serviced, inspected and maintained in accordance with the road transport legislation and in compliance with the Council's Operator's Licence.
- Work with other Managers/Assistant Managers/Supervisors across Street Scene and other service areas in Operations to ensure a seamless approach to service delivery.
- Respond in a positive and timely manner to all service requests/enquiries/complaints ensuring that corporate deadlines are met.
- Ensure that all staff demonstrate a customer focused, professional attitude and represent the Council in an exemplary manner.
Experience You Will Bring:
- Experience of delivering grounds maintenance (amenity horticulture) services.
- Experience of delivering street cleansing services.
- Experience of a performance management culture.
- Experience of managing staff and budgets.
- Ability to manage, engage and motivate staff.
- Ability to establish a credible, high-profile presence with Councillors, staff and other colleagues.
- Ability to prioritise a heavy and fluctuating workload and meet associated deadlines.
- Ability to provide comprehensive responses to complaints.
Grounds Maintenance & Street Cleansing Operative Manager in London employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grounds Maintenance & Street Cleansing Operative Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their goals, especially in grounds maintenance and street cleansing. Show them you're not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your management experience and how you've successfully led teams in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Grounds Maintenance & Street Cleansing Operative Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in grounds maintenance and street cleansing. We want to see how your skills match the job description, so don’t hold back on showcasing your relevant achievements!
Show Your Enthusiasm: Let your passion for outdoor spaces and community service shine through in your application. We’re looking for someone committed and enthusiastic, so share why you’re excited about this role and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HR GO Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of grounds maintenance and street cleansing services. Familiarise yourself with relevant legislation, health and safety regulations, and the specific challenges faced in these areas. This will show that you're not just interested in the role but also understand the intricacies involved.
✨Showcase Your Leadership Skills
As a manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed staff, handled performance issues, or improved team dynamics. Highlighting your leadership style will help the interviewers see how you can fit into their management structure.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing sickness absence or dealing with service complaints. Think through potential scenarios beforehand and prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly articulate your thought process and problem-solving skills.
✨Demonstrate Customer Focus
Since the role involves delivering high-quality customer-focused services, be prepared to discuss how you've prioritised customer satisfaction in previous roles. Share examples of how you've responded to feedback or complaints and what steps you took to ensure a positive outcome. This will show that you align with the council's values.
