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- Tasks: Provide top-notch IT support to clients and tackle technical challenges head-on.
- Company: Leading IT solutions provider in London with a focus on client satisfaction.
- Benefits: Salary between £30,000-£34,000, mobile phone, and career development opportunities.
- Why this job: Join a dynamic team and make a real difference in clients' tech experiences.
- Qualifications: 2+ years of first-line support experience and a full clean driving licence.
- Other info: Exciting role with opportunities for growth in a fast-paced environment.
The predicted salary is between 30000 - 34000 £ per year.
A leading IT solutions provider in London is seeking an experienced IT Support Technician to deliver exceptional support to clients. The role involves visiting customers, addressing escalations, and requires a proactive approach with strong communication skills.
Candidates should have at least 2 years of first-line support experience and a full clean driving licence.
The position offers a salary between £30,000 and £34,000, alongside various benefits including a mobile phone and opportunity for career development.
Field IT Support Technician – London & Surroundings employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field IT Support Technician – London & Surroundings
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in support roles. They might know about openings or can even refer you directly, which gives you a leg up.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and customer service scenarios. Think of examples from your past experiences that showcase your problem-solving abilities and communication skills.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out to companies you admire, like us at StudySmarter. Express your interest in potential opportunities and show them why you’d be a great fit.
✨Tip Number 4
When you land that interview, remember to ask questions! Show your enthusiasm for the role and the company. It’s a great way to demonstrate your interest and helps you figure out if it’s the right place for you.
We think you need these skills to ace Field IT Support Technician – London & Surroundings
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support. We want to see how your skills match the job description, so don’t be shy about showcasing your first-line support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field IT Support Technician role. We love seeing enthusiasm and a proactive attitude, so let that personality come through!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s in your CV or cover letter, clear and concise language will show us you can communicate effectively with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at HR GO Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills relevant to the role. Familiarise yourself with common IT issues and solutions, as well as any specific software or hardware the company uses. This will help you answer questions confidently and demonstrate your expertise.
✨Show Off Your Communication Skills
Since the role involves interacting with clients, practice explaining technical concepts in simple terms. Prepare examples of how you've successfully communicated with non-technical users in the past. This will show that you can bridge the gap between tech and client needs.
✨Be Ready for Real-Life Scenarios
Expect scenario-based questions where you'll need to demonstrate your problem-solving skills. Think of a few challenging situations you've faced in previous roles and how you resolved them. This will showcase your proactive approach and ability to handle escalations effectively.
✨Plan Your Journey
Since this role requires travelling to clients, ensure you know the area well. Plan your route ahead of time and consider potential traffic issues. Arriving on time shows your reliability and respect for the interviewer's schedule.
