At a Glance
- Tasks: Patrol streets, enforce parking regulations, and issue Penalty Charge Notices.
- Company: Join the local Council and be part of a proactive team.
- Benefits: Gain valuable experience, flexible shifts, and opportunities for career growth.
- Why this job: Make a difference in your community while developing essential skills.
- Qualifications: Basic understanding of traffic laws and excellent communication skills.
- Other info: Supportive environment with training for new officers.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a highly motivated and proactive Civil Enforcement Officer - Buses to join the team at the local Council. Civil Enforcement Officers ensure adherence to parking regulations for both On-Street and Off-Street parking, helping to maintain safe traffic flow by patrolling streets and issuing Penalty Charge Notices (PCNs) for violations. This is a unique and innovative role involving regular patrols across designated areas within the district, including monitoring Loop Bus routes and working closely with partner organisations.
Responsibilities:
- Enforce parking regulations in line with the Traffic Management Act 2004 and local parking orders.
- Monitor Loop Bus routes to identify problem areas and attend weekly meetings with Stagecoach.
- Assess situations and issue Penalty Charge Notices (PCNs) for illegal parking.
- Collect and record evidence to support enforcement actions.
- Carry out daily checks of pay and display machines and report faults as required.
- Conduct weekly inspections of Council car parks and submit inspection reports.
- Provide high-quality customer service and assist the public with Council-related enquiries.
- Work collaboratively with enforcement teams, CCTV operators and police to share intelligence.
- Manage reports of abandoned vehicles from identification through to removal.
- Report environmental and highway issues such as potholes, faulty streetlights and cleanliness concerns.
- Support the training and mentoring of new officers when required.
Qualifications:
- Basic understanding of the Highway Code and the Traffic Management Act 2004.
- Good knowledge of the Thanet area.
- Basic computer literacy.
- Excellent communication and customer service skills.
- Previous enforcement or compliance-related work is desirable.
- Ability to work flexibly, including shifts and rota patterns.
- Experience in conflict management or dealing with challenging situations is an advantage.
Civil Enforcement Officer - Buses in London employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer - Buses in London
✨Tip Number 1
Get to know the local area like the back of your hand! Familiarise yourself with the streets, parking regulations, and common problem areas. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! As a Civil Enforcement Officer, you'll need to interact with the public regularly. Role-play scenarios with friends or family to build your confidence in handling challenging situations.
✨Tip Number 3
Network with current or former officers if you can. They can provide insider tips on what the job really entails and might even give you a heads-up about upcoming vacancies. Plus, it shows you're proactive!
✨Tip Number 4
Apply through our website for the best chance of landing the job! We love seeing candidates who take the initiative to reach out directly. Make sure to highlight your relevant experience and enthusiasm for the role.
We think you need these skills to ace Civil Enforcement Officer - Buses in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about becoming a Civil Enforcement Officer - Buses and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention your understanding of the Traffic Management Act 2004 and any previous enforcement work you've done. This helps us see why you're a great fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HR GO Recruitment
✨Know Your Regulations
Familiarise yourself with the Traffic Management Act 2004 and local parking orders. Being able to discuss these regulations confidently will show that you understand the role's responsibilities and are ready to enforce them.
✨Showcase Your Local Knowledge
Demonstrate your understanding of the Thanet area during the interview. Mention specific locations or common issues related to parking and public transport, as this will highlight your proactive approach and commitment to the community.
✨Emphasise Communication Skills
Since you'll be providing high-quality customer service, prepare examples of how you've effectively communicated in previous roles. Think about times when you resolved conflicts or assisted the public, as these experiences will be valuable in this position.
✨Prepare for Teamwork Scenarios
The role involves collaboration with various teams, including enforcement teams and police. Be ready to discuss your experience working in a team environment and how you can contribute to a collaborative atmosphere, especially in challenging situations.