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For Companies At a Glance
- Tasks: Manage investor queries and ensure compliance in a dynamic financial services environment.
- Company: Progressive international company with multiple offices and growth opportunities.
- Benefits: Competitive salary, secure sector, and potential for career advancement.
- Why this job: Join a vibrant team and make a real impact in financial services.
- Qualifications: Experience with Pega or Origo systems and strong customer service skills.
- Other info: Exciting prospects in a supportive and energetic workplace.
The predicted salary is between 22800 - 34200 £ per year.
Location: Liverpool L3
Salary/Hourly Rate: £28,500
Job Type: Permanent
Working hours/days: Monday to Friday 9am-5:30pm
HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client is looking for an enthusiastic and energetic character to join their financial services company based in Liverpool as a Senior Administrator.
The ideal candidate will be able to demonstrate previous admin experience using Pega or Origo systems.
You will be responsible for responding to email queries made by investors and professionals adhering to compliance and regulations.
General Duties of Senior Administrator:
- Responding to emails made by investors and professionals adhering to compliance and regulations.
- Prioritise queries and correspond with other departments when necessary to determine the root cause.
- Type and administer correspondence to clients/investors meeting deadlines.
- Using Pega or Origo systems.
- Ensure quality and accuracy in all correspondence with customers and investors.
General Requirements of Senior Administrator:
- Customer service experience can include any complaint handling, inbound processing and/or banking roles.
- Strong independent and team worker.
- Previous experience using Pega or Origo systems.
If you are interested in the Senior Administrator role based in Liverpool, hit the 'apply now!' button for an immediate interview.
Senior Administrator in Liverpool employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in financial services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to admin roles. Think about how your experience with Pega or Origo systems can shine through. We want you to feel confident and ready to impress!
✨Tip Number 3
Showcase your customer service skills! Be ready to discuss specific examples of how you've handled queries or complaints in the past. This will highlight your ability to adhere to compliance and regulations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application noticed. Plus, we love seeing enthusiastic candidates who are eager to join our team!
We think you need these skills to ace Senior Administrator in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Administrator role. Highlight your previous admin experience, especially if you've worked with Pega or Origo systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Liverpool. Share your enthusiasm for the role and how your experience aligns with our needs.
Showcase Your Customer Service Skills: Since this role involves responding to queries from investors and professionals, make sure to highlight any relevant customer service experience. We love seeing examples of how you've handled complaints or provided excellent service in the past.
Apply Through Our Website: Don't forget to hit that 'apply now!' button on our website. It’s the easiest way for us to receive your application and get you one step closer to joining our exciting team in Liverpool!
How to prepare for a job interview at HR GO Recruitment
✨Know Your Systems
Make sure you brush up on your knowledge of Pega and Origo systems before the interview. Being able to discuss your experience with these tools will show that you're not just a good fit for the role, but that you’re also proactive about your skills.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you've handled customer queries or complaints effectively. This will help you illustrate your ability to adhere to compliance and regulations while providing excellent service.
✨Prioritisation is Key
Think about how you would prioritise multiple queries in a busy environment. Be ready to discuss your approach to managing tasks and how you ensure quality and accuracy in your correspondence.
✨Show Enthusiasm and Energy
The company is looking for an enthusiastic character, so don’t hold back! Show your passion for the role and the industry during the interview. A positive attitude can make a big difference in how you’re perceived.
