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- Tasks: Provide technical support and troubleshoot IT issues for staff across multiple locations.
- Company: Join a global manufacturing company with a collaborative and innovative culture.
- Benefits: Enjoy competitive salary, hybrid working options, and free onsite parking.
- Why this job: Make a real impact in a fast-paced environment where your contributions are valued.
- Qualifications: Technical troubleshooting skills and relevant certifications are a plus.
- Other info: Opportunities for travel and participation in annual company events.
The predicted salary is between 28000 - 34000 £ per year.
Salary: £28,000K-£34,000k (Depending on Experience)
Working hours: On-site four days a week with one day of remote work per week
Job Type: Permanent
HRGO Recruitment are seeking an experienced IT Operations Support professional to join our client's global manufacturing company based in Hailsham. This is an exciting opportunity to work within a fast-paced, collaborative, and forward-thinking environment. You'll be the go-to problem solver for a wide range of IT-related issues, ensuring the smooth operation of systems and supporting staff across multiple functions. If you're passionate about technology, enjoy troubleshooting, and want to make a real impact within a business where your contributions are valued - this could be the perfect fit for you.
General Duties- Provide timely and effective technical support to staff, including troubleshooting hardware, software, and network issues on a variety of devices.
- Support end-user devices primarily running Windows, with some MacBooks also in use.
- Assist staff with company-issued Apple iPhones and occasionally Android devices.
- Provide remote support to colleagues in our offices across the UK, France, Germany, Italy, and Spain, with occasional travel opportunities.
- Assist with our warehouse management system and ensure smooth IT operations in both office and warehouse environments.
- Purchase IT Hardware/Software to ensure constant supply as needed.
- A full driver's license and the ability to drive for work purposes.
- Relevant technical qualifications or certifications (e.g., CompTIA, Microsoft Certified Professional) are a plus.
- Strong technical troubleshooting skills with experience in both Windows and MacOS environments.
- Familiarity with mobile device support (especially iPhones).
- Excellent communication and teamwork abilities.
- Free, onsite parking
- Hybrid working options
- Bright, open-plan office equipped with coffee machines
- The chance to shape a growing business
- Annual company events
If you are interested in this exciting opportunity, please click 'APPLY NOW' and a consultant will be in contact.
IT Operations Support employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Operations Support role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and troubleshooting scenarios. Practice explaining your thought process clearly, as communication is key in this role. We want to see how you tackle problems, so be ready to showcase your expertise!
✨Tip Number 3
Don’t forget to research the company culture! Understanding the values and work environment of the global manufacturing company can help you tailor your responses during interviews. Show them you’re not just a tech whiz, but also a great fit for their team.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We make it easy for you to submit your application and get noticed. Plus, it shows you’re serious about joining the team and ready to contribute to their success.
We think you need these skills to ace IT Operations Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Operations Support role. Highlight your relevant experience, especially in troubleshooting and supporting both Windows and Mac systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for technology and problem-solving. Let us know why you’re excited about this opportunity and how you can contribute to our team. Keep it engaging and personal!
Show Off Your Certifications: If you've got any relevant technical qualifications or certifications, make sure to showcase them! Whether it's CompTIA or Microsoft Certified Professional, we love to see that you're committed to your professional development.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at HR GO Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows and MacOS environments. Be ready to discuss troubleshooting methods for common hardware and software issues, as well as any experience you have with mobile devices like iPhones.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved IT-related problems. Think about specific situations where your quick thinking made a difference, and be ready to explain your thought process during those moments.
✨Communicate Clearly and Confidently
Since you'll be supporting staff across various functions, strong communication skills are key. Practice explaining technical concepts in simple terms, and be prepared to demonstrate how you would approach helping someone who may not be tech-savvy.
✨Familiarise Yourself with the Company Culture
Research the company’s values and work environment. Understanding their collaborative and forward-thinking approach will help you align your answers with what they’re looking for, showing that you’re not just a fit for the role, but for the team as well.
