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- Tasks: Assist investors with inquiries via email and phone, ensuring top-notch service.
- Company: Join a leading international financial services team in Liverpool.
- Benefits: Earn £13.12 per hour with potential for permanent position.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Inbound customer service experience preferred; banking or complaint handling also valued.
The predicted salary is between 27300 - 27300 £ per year.
HR GO Recruitment is seeking a Customer Service Advisor in Liverpool to join their international financial services team. The role involves responding to inquiries from investors via email and telephone, ensuring compliance and providing exceptional service.
Ideal candidates will showcase inbound customer service experience, though other experiences in complaint handling or banking are also considered.
The position offers £13.12 per hour and has the potential to become permanent.
Investor Services Advisor - Liverpool (Contract to Perm) employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Investor Services Advisor - Liverpool (Contract to Perm)
✨Tip Number 1
Make sure you know the company inside out! Research HR GO Recruitment and their international financial services team. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since the role involves responding to inquiries, think of common scenarios you might face and how you'd handle them. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and even give you tips on the interview process. Plus, it shows you're proactive!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about landing this role with us!
We think you need these skills to ace Investor Services Advisor - Liverpool (Contract to Perm)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service, especially if it involves handling inquiries or complaints. We want to see how you’ve gone above and beyond to help customers in the past!
Tailor Your Application: Don’t just send a generic application! Take a moment to tweak your CV and cover letter to reflect the specific skills and experiences that match the Investor Services Advisor role. It shows us you’re genuinely interested.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at HR GO Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the basics of investor services and the financial sector. Brush up on common terms and processes so you can confidently discuss how you would handle inquiries and ensure compliance.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times you handled complaints or resolved issues effectively, as these will demonstrate your ability to thrive in a customer-focused role.
✨Practice Active Listening
During the interview, show that you can listen carefully to questions and respond thoughtfully. This is crucial for a role that involves responding to investor inquiries. Practising with a friend can help you refine this skill.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the team dynamics or the company culture. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.