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For Companies At a Glance
- Tasks: Support residents to live independently and confidently in vibrant communities.
- Company: Join a friendly Neighbourhoods team making a real difference.
- Benefits: Immediate start, supportive team, and a chance to impact your community.
- Why this job: Enjoy a varied, active role while helping others thrive.
- Qualifications: Driving licence, customer service experience, and good communication skills.
- Other info: Opportunity for personal growth and to make genuine connections.
The predicted salary is between 36000 - 60000 £ per year.
Make a Real Difference Every Single Day
Are you someone who loves supporting others, thrives in a people-focused role, and enjoys being out and about? If you’re proactive, compassionate, and ready to hit the ground running - this role is perfect for you! Join our clients friendly Neighbourhoods team as an Independent Living Officer, helping residents live safely, independently and confidently across several vibrant schemes.
- Build positive relationships with tenants
- Make daily/weekly reassurance calls
- Checking which tenants have pressed their "I’m OK" lifeline button and contacting those who haven’t to ensure their wellbeing
- Help residents sustain their tenancy and maintain independence
- Scheme Safety & Compliance
- Carry out regular health & safety building checks
- Ensure telecare/lifeline systems are working correctly
- Community & Partnership Working
- Collaborate with Police, health services, social care, and voluntary groups
- Signpost tenants to helpful agencies and support services
- Manage voids to minimise empty property times
- Oversee cleaning, grounds maintenance, and contractor services
- Address tenancy breaches, complaints, disputes, and ASB cases
What We Need from You:
- Full driving licence + your own car
- Background in housing or related customer service roles
- Good understanding of building-based Health & Safety
- Confident, clear, and empathetic communication skills
- DBS: An Enhanced DBS is desirable. If you don’t have one, we’ll handle it - with a risk assessment and references from your last 2 employers.
Why You’ll Love This Role:
- Make a genuine impact in your community
- Enjoy a varied, active, people-focused job
- Join a supportive and passionate team
- Start immediately and hit the ground running
If you’re enthusiastic, reliable, and ready to make a difference - we want to hear from you! Apply today and take the next step in your housing career!
Independent Living Officer employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Living Officer
✨Tip Number 1
Get out there and network! Attend local community events or job fairs where you can meet people in the housing sector. Building relationships with others in the field can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Don’t underestimate the power of social media! Use platforms like LinkedIn to connect with professionals in the industry. Share your passion for helping others and engage with posts related to independent living and community support.
✨Tip Number 3
Prepare for interviews by practising common questions related to the role. Think about scenarios where you've demonstrated compassion and problem-solving skills. We want to see how you can make a real difference in people's lives!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our friendly Neighbourhoods team and making an impact in the community.
We think you need these skills to ace Independent Living Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see how your proactive and compassionate nature aligns with the role of an Independent Living Officer.
Tailor Your Experience: Make sure to highlight any relevant experience in housing or customer service roles. We love seeing how your background can contribute to our friendly Neighbourhoods team!
Be Clear and Concise: Use clear and straightforward language in your application. We appreciate confident communication, so make sure your skills come across effectively without any fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to making a real difference in the community.
How to prepare for a job interview at HR GO Recruitment
✨Know Your Stuff
Familiarise yourself with the role of an Independent Living Officer. Understand the key responsibilities like making reassurance calls and conducting health & safety checks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Compassion
Since this role is all about supporting others, be ready to share examples of how you've helped people in the past. Whether it's through previous jobs or personal experiences, demonstrating your empathy and proactive nature will resonate well with the interviewers.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, community partnerships, and how success is measured in this role. This shows that you're not just looking for any job, but that you're keen on making a real difference in the community.
✨Dress for Success
Even if the role is community-focused, dressing smartly can make a great first impression. Aim for a professional yet approachable look to convey that you take the opportunity seriously while still being relatable.
