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- Tasks: Welcome guests, manage reservations, and ensure excellent service in a vibrant restaurant.
- Company: Join a unique family-run Italian restaurant in Central Eastbourne.
- Benefits: Earn £13.00 per hour with flexible weekend shifts.
- Why this job: Perfect for those who love interacting with people and thrive in a fast-paced environment.
- Qualifications: Experience in hospitality and strong communication skills are a must.
- Other info: Great opportunity to learn and grow in the hospitality industry.
Overview
HRGO Recruitment are seeking Front of House Staff to join our client\’s unique family Italian restaurant and provide excellent customer service. The ideal candidate will have experience working in a fast-paced environment and love interacting with people.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude
- Efficiently manage reservations and seating arrangements to optimise the flow of guests
- Provide accurate information on menu items and specials, assisting guests with their selections and dietary needs
- Collaborate with kitchen and service staff to ensure seamless and timely delivery of food and beverages
- Handle customer inquiries, feedback, and complaints promptly and professionally
- Maintain cleanliness and organisation in the front of house area, including tables, chairs, and entryway
- Assist with handling cash, processing payments, and managing reservations
Key Skills and Requirements
- Exceptional communication and interpersonal skills to interact effectively with customers and team members
- Proven ability to multitask and handle busy service periods with ease
- Strong attention to detail and commitment to delivering a high standard of service
- Previous experience in a customer-facing role or the hospitality industry
- A proactive and enthusiastic approach, with a willingness to learn new skills and take on new responsibilities
- Flexibility to work various shifts, including weekends and holidays
Please click apply now and if successful a consultant will be in contact
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Front of House Staff employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Staff
✨Tip Number 1
Get to know the restaurant before your interview! Pop in for a coffee or a bite to eat, and observe how the staff interact with customers. This will give you a feel for the vibe and help you tailor your approach when you chat with them.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of some scenarios where you might need to handle tricky situations. Role-playing with a friend can help you feel more confident and prepared.
✨Tip Number 3
When you apply through our website, make sure to highlight your previous experience in fast-paced environments. Share specific examples of how you've managed busy periods and kept customers happy – it’ll show you’re the right fit for the team!
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your enthusiasm can set you apart from other candidates. It shows you're genuinely interested and proactive, which is exactly what they want in Front of House Staff.
We think you need these skills to ace Front of House Staff
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your enthusiasm for the role and how you connect with people. A friendly tone can make a big difference.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or hospitality. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our Front of House Staff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at HR GO Recruitment
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and specials before the interview. Being able to discuss dishes, ingredients, and dietary options shows your enthusiasm and readiness to assist customers effectively.
✨Show Off Your People Skills
Prepare examples of how you've successfully interacted with customers in previous roles. Highlight your ability to handle inquiries and complaints with a positive attitude, as this is crucial for Front of House Staff.
✨Demonstrate Your Multitasking Ability
Think of scenarios where you managed multiple tasks at once, especially in a busy environment. Share these experiences during the interview to showcase your capability to thrive under pressure.
✨Dress the Part
Make sure to dress smartly and appropriately for the interview. A polished appearance reflects your understanding of the hospitality industry and your commitment to maintaining high standards.
