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- Tasks: Support residents to live independently and confidently in vibrant communities.
- Company: Join a friendly Neighbourhoods team making a real difference.
- Benefits: Immediate start, supportive team, and a chance to impact your community.
- Why this job: Be proactive and compassionate while helping others thrive.
- Qualifications: Driving licence, customer service experience, and good communication skills.
- Other info: Varied, active role with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Make a Real Difference Every Single Day. Are you someone who loves supporting others, thrives in a people-focused role, and enjoys being out and about? If you’re proactive, compassionate, and ready to hit the ground running - this role is perfect for you! Join our clients friendly Neighbourhoods team as an Independent Living Officer, helping residents live safely, independently and confidently across several vibrant schemes.
- Build positive relationships with tenants
- Make daily/weekly reassurance calls
- Checking which tenants have pressed their "I’m OK" lifeline button and contacting those who haven’t to ensure their wellbeing
- Help residents sustain their tenancy and maintain independence
- Scheme Safety & Compliance
- Carry out regular health & safety building checks
- Ensure telecare/lifeline systems are working correctly
- Community & Partnership Working
- Collaborate with Police, health services, social care, and voluntary groups
- Signpost tenants to helpful agencies and support services
- Manage voids to minimise empty property times
- Oversee cleaning, grounds maintenance, and contractor services
- Address tenancy breaches, complaints, disputes, and ASB cases
What We Need from You:
- Full driving licence + your own car
- Background in housing or related customer service roles
- Good understanding of building-based Health & Safety
- Confident, clear, and empathetic communication skills
- DBS: An Enhanced DBS is desirable. If you don’t have one, we’ll handle it - with a risk assessment and references from your last 2 employers.
Why You’ll Love This Role:
- Make a genuine impact in your community
- Enjoy a varied, active, people-focused job
- Join a supportive and passionate team
- Start immediately and hit the ground running
If you’re enthusiastic, reliable, and ready to make a difference - we want to hear from you! Apply today and take the next step in your housing career!
Independent Living Officer in Folkestone employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Living Officer in Folkestone
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for those interviews! Research the company and understand their values, especially around community support and tenant wellbeing. Practise common interview questions and think about how your experience aligns with the role of an Independent Living Officer.
✨Tip Number 3
Showcase your passion! When you get the chance to chat with potential employers, let your enthusiasm for helping others shine through. Share stories that highlight your proactive approach and compassion in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our friendly Neighbourhoods team!
We think you need these skills to ace Independent Living Officer in Folkestone
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see how your proactive and compassionate nature aligns with the role of an Independent Living Officer.
Tailor Your Experience: Make sure to highlight any relevant experience in housing or customer service roles. We love seeing how your background can contribute to our friendly Neighbourhoods team!
Be Clear and Concise: Use straightforward language and keep your application focused. We appreciate clear communication, so make it easy for us to see why you’re a great fit for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at HR GO Recruitment
✨Know Your Stuff
Familiarise yourself with the role of an Independent Living Officer. Understand the key responsibilities like making reassurance calls and conducting health & safety checks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your People Skills
Since this role is all about supporting others, be ready to share examples of how you've built positive relationships in previous roles. Think of specific situations where your communication skills made a difference, especially in challenging circumstances.
✨Be Proactive
Demonstrate your proactive nature by discussing how you would approach tenant wellbeing and safety. You could mention how you'd handle a situation where a tenant hasn't pressed their 'I'm OK' button, showing your commitment to their independence and safety.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the support available for new starters, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
