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For Companies At a Glance
- Tasks: Engage with customers via calls, providing support and resolving queries.
- Company: Established healthcare company with a focus on customer service.
- Benefits: Pathway for career progression, full training, and ongoing support.
- Why this job: Make a real difference in the healthcare sector while developing your skills.
- Qualifications: Passion for customer service and willingness to learn.
- Other info: Opportunity for temporary to permanent employment in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
An established industry player is seeking Customer Advisors to join their dedicated healthcare team in Farnham. This exciting role offers a pathway for career progression, transitioning from temporary to permanent employment. You will engage with customers through inbound and outbound calls, providing assistance with their queries and ensuring excellent service. Full training and ongoing support will be provided, making this an ideal opportunity for anyone passionate about customer service. If you are ready for a new challenge and want to make a difference in the healthcare sector, this role is perfect for you.
Healthcare Customer Advisor — Inbound/Outbound Support in Farnham employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Customer Advisor — Inbound/Outbound Support in Farnham
✨Tip Number 1
Get to know the company! Research their values and mission, especially in the healthcare sector. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers over the phone, it's crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common customer queries.
✨Tip Number 3
Be ready to showcase your passion for customer service! During your calls, share examples of how you've helped customers in the past. This will demonstrate your commitment to providing excellent service, which is key for this role.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our healthcare team in Farnham!
We think you need these skills to ace Healthcare Customer Advisor — Inbound/Outbound Support in Farnham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to our healthcare team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can make a difference in the healthcare sector. Keep it engaging and personal.
Showcase Your Communication Skills: Since this role involves lots of interaction with customers, let your written communication skills shine through. Use clear, concise language and make sure there are no typos – we love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at HR GO Recruitment
✨Know the Healthcare Sector
Familiarise yourself with the basics of the healthcare industry. Understand common terms and current trends, as this will help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and ensured customer satisfaction, as this role is all about making a difference for customers.
✨Practice Inbound and Outbound Scenarios
Think about potential scenarios you might face in this role. Practise how you would handle both inbound queries and outbound calls, focusing on clarity, empathy, and problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This shows your interest in the role and the company, and it’s a great way to demonstrate your enthusiasm for making a positive impact in the healthcare sector.
