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- Tasks: Be the go-to person for customer support and coordinate technical processes.
- Company: Join a dynamic aerospace engineering company with a small, supportive team.
- Benefits: Enjoy a permanent position with opportunities for growth and development.
- Why this job: Make a difference in the aerospace industry while honing your technical skills.
- Qualifications: Organised, multitasking skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Aerospace engineering company have an opportunity for an organised and multi-tasking individual to join their small team. As a Technical & Customer Support Representative you will be involved with all aspects of the business including:
- Be the main customer point of contact
- Produce repair estimates/pricing (approved OEM/customer data)
- Coordinate materials, tooling and outside processes
- Support engineering teams
Locations
Technical Customer Support (Permanent) in Essex, Harlow employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Customer Support (Permanent) in Essex, Harlow
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Technical Customer Support Representative, you'll be the main point of contact for customers. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Technical Customer Support (Permanent) in Essex, Harlow
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your ability to juggle multiple tasks. We want to see how you can keep everything running smoothly, just like a well-oiled machine in aerospace engineering!
Be the Customer's Best Friend: Since you'll be the main point of contact for customers, make sure to showcase your communication skills. Let us know how you can turn a technical issue into a positive experience for our clients.
Get Technical: Don’t shy away from showing off your technical knowledge! Whether it’s about repair estimates or tooling, we want to see that you understand the ins and outs of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to show us why you’re the perfect fit for our team!
How to prepare for a job interview at HR GO Recruitment
✨Know Your Stuff
Make sure you brush up on aerospace engineering basics and the specific products or services the company offers. Being able to discuss technical details confidently will show that you're serious about the role and can handle customer queries effectively.
✨Show Off Your Organisational Skills
Since the job requires multitasking, prepare examples of how you've successfully managed multiple tasks in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your organisational prowess.
✨Customer-Centric Mindset
Be ready to discuss how you would handle various customer scenarios. Think of times when you went above and beyond for a customer and be prepared to share those stories. This will highlight your commitment to excellent customer support.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, the tools they use for customer support, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.