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Job Title:

Production Operative - Dispatch

Location:

Eastbourne

Working Hours:

Immediate start. Monday to Friday,

7:00am-4:00pm during the initial training period (approximately 3 months).

Shift Pattern:

Following the training period, the successful candidate will be required to move onto a

rotating shift pattern. Candidates must be willing and able to work a triple-shift pattern in the future.

Production Operative

Dispatch Department

HRGO Recruitment are seeking a highly organised and motivated

Main Duties:

• Process and manage a high volume of daily customer shipments.
• Coordinate communications with external warehouse partners via email.
• Liaise with internal Customer Service teams to ensure smooth order fulfilment.
• Support the delivery of excellent customer service by ensuring shipments are processed accurately and efficiently.
• Maintain accurate shipment records and update relevant computer systems.
• Use business systems and Microsoft Office applications to manage shipment information.
• Identify and resolve issues relating to shipments and order fulfilment.
• Support continuous improvement initiatives within the Dispatch function.
• Adapt to changes in systems, processes and working practices.
• Work collaboratively with colleagues across the business.
• Ensure all work is completed accurately and within required timescales.
• Follow company procedures and maintain high standards of accuracy and efficiency.

Requirements:

• Previous experience in a production, dispatch, logistics, warehouse administration or similar environment required.
• Strong computer literacy and confidence using business systems and Microsoft Office applications.
• written and verbal English communication skills.
• High level of attention to detail and accuracy.
• Ability to process and manage high volumes of information and shipments.
• Strong organisational and time-management skills.
• Ability to prioritise workload and meet deadlines in a fast-paced environment.
• Proactive approach to identifying and resolving problems.
• Positive attitude and willingness to learn new systems and processes.
• Ability to adapt to a continually evolving working environment.
• Strong team-working and communication skills.
• Reliable and committed approach to work.
• Must be willing and able to work a triple-shift pattern following the initial training period.

Training & Development:

Full training will be provided during the initial approximately

three-month training period.

Candidates will have the opportunity to learn new systems and processes.

The role offers the opportunity to contribute to

continuous improvement and operational excellence.

The successful candidate will be expected to adapt and develop as systems and processes evolve.

Key Attributes:

• Highly organised and methodical.
• Excellent attention to detail.
• Strong written and verbal communication skills.
• Proactive and positive approach.
• Able to work under pressure.
• Adaptable and willing to learn.
• Strong team player.
• Comfortable working in a fast-paced environment.

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