Field Service Engineer - MHE in Doncaster

Field Service Engineer – MHEOverviewJoin a fast‐paced team delivering maintenance and repair services for material handling equipment (MHE). The role focuses on on‐site service, fault diagnosis and repair of a broad range of equipment, including Li‐ion powered systems. Ideal candidates are technically skilled, customer‐focused and comfortable working independently at customer sites.

Key responsibilities

Perform service, diagnosis and repair of MHE including counterbalance trucks, reach trucks, pallet trucks, order pickers and other warehouse equipment

Safely work on and troubleshoot Li‐ion battery systems, including battery management systems and charging infrastructure

Carry out preventive maintenance, safety inspections and documented repairs in line with manufacturer and company procedures

Use diagnostic tools, schematics and test equipment to identify electrical and mechanical faults

Complete accurate service reports, parts returns and job documentation in a timely manner

Communicate clearly with customers on fault findings, required repairs and follow‐up actions

Maintain service vehicle, tools and parts inventory; comply with health & safety and battery handling protocols

Support on‐call rota and occasional emergency call‐outs as required

Skills and experience required

Proven experience in servicing, diagnosing and repairing MHE equipment

Practical experience working with Li‐ion powered (understanding of Li‐ion battery safety and charging systems) and hydraulic equipment

Strong electrical and mechanical fault‐finding skills

Comfortable using digital diagnostic tools and reading wiring diagrams and schematics

Excellent customer service and communication skills

Full UK driving licence and willingness to travel to customer sites

Able to work independently, manage workload and prioritise tasks effectively

Relevant technical qualification (e.g. NVQ, City & Guilds, equivalent) in electrical/electronic or mechanical engineering

Manufacturer training or certifications for MHE and Li‐ion systems

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