Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle inbound and outbound calls, manage calendars, and communicate with customers.
- Company: HRGO is a dynamic recruitment agency connecting talent with opportunities.
- Benefits: Enjoy flexible work options, holiday pay, and easy online registration.
- Why this job: Join a supportive team with potential for permanent roles and modern work tools.
- Qualifications: Previous customer service experience and a friendly telephone manner are essential.
- Other info: Accessible via public transport; perfect for students seeking part-time work.
HRGO are recruiting Customer Service Advisors for our client in Birkenhead. You will be responsible for inbound and outbound calls, and communication with customers and service users.
Pay: £12.21 per hour
Hours: Mon-Fri 8.30am-5pm
Responsibilities:
- Taking inbound/outbound calls from customers relating to the service provided by the business
- Managing calendars and scheduling appointments
- Issuing communication regarding appointments, for example letters and emails
- Inputting data onto the system
Requirements:
- Previous experience in a similar customer service based role is essential
- Able to provide excellent customer service
- Have a pleasant telephone manner
Why you should work for HRGO
- Long-term, ongoing work with potential for permanent opportunity
- Modern portal for easy registration, can be done from home
- Portal provides access to payslips, documentation, holiday entitlement and all information relating to your assignment
- Holiday pay
- Optional pension contributions
- Accessible via public transport
If you are interested in this position please ensure you are registered on the HRGO website, then call us on 01513471110!
Simply start typing below and when you\’re done, click the \’Save\’ button at the bottom of this page.
Save
Back
Apply
Your Name *
Email Address *
Telephone *
Your Cover Letter must be a .docx or .rtfAlternatively you can type one in below.
Add file
No file chosen
CV Upload * Upload CV No file chosen Your CV must be a .doc .docx .pdf .rtfup to 10MB
In order to provide you with a recruitment service we may share your information with third parties such as employers and reference agencies, as set out in ourprivacy policy.
Your CV is being uploaded, please wait…
Application Complete
Thank you for sending your details. One of our consultants will be in touch shortly.
Sorry, there has been an issue processing your job application. Please contact your local branch.
required:This field is required.
applicantName:Please enter your name.
applicantEmail:Please enter a valid email address.
applicantTelephone:Please enter a valid telephone number.
cvRequired:Please upload your CV.
cvFilesize:Please submit a file larger than 0 bytes.
cvExtension:Please upload a .doc, .docx, pdf, .rtf file.
#J-18808-Ljbffr
Customer Service employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding what HRGO offers will help you tailor your conversations during the interview, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your telephone manner. Since this role involves a lot of phone communication, rehearse common customer service scenarios with a friend to ensure you sound confident and friendly.
✨Tip Number 3
Prepare to discuss your previous customer service experience in detail. Think of specific examples where you provided excellent service or resolved issues effectively, as these will demonstrate your capability for the role.
✨Tip Number 4
Be ready to showcase your organisational skills. Since managing calendars and scheduling appointments is part of the job, think of ways you've successfully handled similar tasks in the past.
We think you need these skills to ace Customer Service
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Service Advisor. Familiarise yourself with the tasks such as handling inbound and outbound calls, managing calendars, and issuing communications.
Tailor Your CV: Highlight your previous experience in customer service roles. Emphasise skills that align with the job description, such as excellent communication and a pleasant telephone manner. Make sure your CV is clear and concise.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific experiences where you provided excellent service and how you can contribute to HRGO's success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and up-to-date.
How to prepare for a job interview at HR GO Recruitment
✨Research the Company
Before your interview, take some time to learn about HRGO and their values. Understanding their mission and the services they provide will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or manage multiple calls. Practising your responses can help you feel more confident during the interview.
✨Showcase Your Communication Skills
Since the role involves a lot of communication, be sure to demonstrate your pleasant telephone manner during the interview. Speak clearly and listen actively to the interviewer’s questions.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in customer service roles. Provide specific examples of how you provided excellent service and managed customer interactions effectively.
