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- Tasks: Assist customers with queries through inbound and outbound calls.
- Company: HRGO is a dedicated recruitment agency focused on healthcare roles.
- Benefits: Enjoy a competitive pay rate, full training, and ongoing support.
- Other info: Temporary to permanent role with shifts from Monday to Friday.
- Why this job: Great opportunity for career progression in a supportive environment.
- Qualifications: No specific qualifications required; just a passion for helping others.
HRGO are recruiting Customer Advisors for our dedicated healthcare client based in Cambuslang.
This is an exciting opportunity for anyone looking for career progression as the role is temporary to permanent.
Shifts: Monday- Friday 9am to 5.30pm
Pay: £11.44 p/h (£12.21 from 01.04.25)
The role involves both inbound & outbound calls, assisting customers with queries, monthly check-ins, and stock checks.
Full training is provided and all successful candidates will have constant support throughout their employment.
If you are looking for a new and exciting opportunity, then this is the perfect role for you!
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Customer Advisor employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially the specific services your potential employer offers. This knowledge will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, as the role involves both inbound and outbound calls. Consider role-playing scenarios with a friend to build confidence in handling customer queries and providing assistance.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Be prepared to discuss your problem-solving skills and how you've handled challenging customer interactions in the past. Having specific examples ready will showcase your ability to thrive in a customer-focused environment.
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Advisor. Highlight your relevant experience in handling inbound and outbound calls, as well as assisting customers with queries.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the Customer Advisor position. Emphasise any previous customer service roles and your ability to communicate effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in this specific opportunity and how your background makes you a great fit.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for a customer-facing role.
How to prepare for a job interview at HR GO Recruitment
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Customer Advisor. Familiarise yourself with the tasks involved, such as handling inbound and outbound calls, assisting customers with queries, and conducting stock checks. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your Communication Skills
As a Customer Advisor, strong communication skills are essential. During the interview, practice clear and concise responses. Use examples from your past experiences to illustrate how you've effectively communicated with customers or resolved issues.
✨Prepare Questions for the Interviewer
Having questions ready shows your interest in the role and the company. Ask about the training process, team dynamics, or opportunities for career progression. This not only helps you gather important information but also demonstrates your proactive attitude.
✨Emphasise Your Adaptability
Since the role involves both inbound and outbound calls, highlight your ability to adapt to different situations. Share examples of how you've successfully handled various customer interactions or adapted to changes in previous roles, showcasing your flexibility and problem-solving skills.