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- Tasks: Patrol and enforce parking regulations while supporting your team in North Essex.
- Company: Join a dedicated team within the North Essex Parking Partnership.
- Benefits: Flexible working hours, competitive pay, and a chance to make a difference.
- Why this job: Be part of a vital service that keeps our communities running smoothly.
- Qualifications: Full, clean UK driving licence and strong communication skills required.
- Other info: Opportunity to develop skills in a supportive environment with career growth potential.
The predicted salary is between 13 - 16 £ per hour.
As a Civil Enforcement Officer, you will be supporting our team on a temporary basis in North Essex. Working hours are 07:30am-19:00pm with a 1-hour lunch (10 ½ hours per day).
Required: Manual clean full driving licence.
Accountabilities:
- Recognise the importance of supporting colleagues and the ethos of the North Essex Parking Partnership staff charter in a positive and professional manner.
- Patrol and enforce on-street and off-street parking areas across the Partnership to enable the provision of an efficient and effective service.
- Issue Penalty Charge Notices (PCN) in accordance with procedures, instructions, and relevant Parking Orders currently in operation ensuring legal requirements are maintained.
- Appear at adjudication hearings/court as required.
- Report any defects that may affect the smooth running of the service to the relevant Operations Manager, particularly lines and signs.
- Maintain equipment provided in good working order.
- Ensure all Health and Safety procedures are complied with to ensure a safe working environment including adhering to COVID-19 risk assessments.
- Ensure that all internal and external communication formats are read and responded to as required.
- Ensure all corporate policies are followed to ensure consistent service provision.
- Compliance with data protection policies and procedures to ensure that personal data is handled in an appropriate manner - safely and securely.
Experience You Will Bring (Essential):
- Numerate and literate.
- Accurate and clear communication skills both written and verbal with the ability to apply them to different audiences and circumstances.
- Full, clean UK driving licence (manual).
Experience You Will Bring (Desirable):
- Some knowledge of the Roads & Streets in the North Essex Parking Partnership (Braintree, Colchester, Epping, Harlow, Tendring & Uttlesford).
- Parking regulations in accordance with the Highway Code.
- Knowledge of the Traffic Management Act 2004.
- Previous knowledge of issuing Penalty Charge Notices.
- Working in close cooperation with the police, PCSOs, Neighbourhood Wardens.
- North Essex Parking Partnerships policy on parking enforcement.
Skills:
- An understanding of Health and Safety.
- Knowledge of the appropriate Area Integrity.
- Ability to inspire and motivate others.
- Organisational awareness.
- Ability to build and use relationships inside and outside the Organisation.
- Confidence with the ability to use own initiative and discretion.
- Tactful and diplomatic.
- Ability to deal effectively with people and placate irate members of the public.
- Educate members of the public about various parking restrictions.
- Essential ICT skills including the use of email, communication platforms, and mobile phone applications.
- Ability to operate a handheld device/camera in the issuing of PCNs.
- Methodical and organised.
- Attention to detail and accuracy.
- Understanding of the principles of data protection legislation and putting these into practice.
Requirements of the Role:
- Work flexibly as appropriate.
- Work on a rota basis.
- Able to work independently as well as part of a team.
- To be physically fit enough to walk more than 10 miles per day.
- Provide own footwear and black trousers (not denim).
What you should do next: Register online with hrgo, www.hrgo.co.uk or call Michelle Ings at 01708 220023 or email michelle.ings@hrgo.co.uk.
Civil Enforcement Officer employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer
✨Tip Number 1
Get to know the area! Familiarise yourself with the streets and parking regulations in North Essex. This will not only help you during your patrols but also show your potential employer that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Civil Enforcement Officer, you'll need to interact with the public regularly. Try role-playing scenarios with friends or family to build your confidence in handling tricky situations.
✨Tip Number 3
Stay organised! Keep track of your application process and any follow-ups. Use tools like calendars or to-do lists to manage your time effectively, especially if you're juggling multiple applications.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and stay updated on your progress. Plus, it shows you're proactive and keen to join our team at StudySmarter!
We think you need these skills to ace Civil Enforcement Officer
Some tips for your application 🫡
Show Off Your Communication Skills: As a Civil Enforcement Officer, clear communication is key. Make sure your written application reflects your ability to convey information accurately and professionally. Use straightforward language and keep it concise!
Highlight Relevant Experience: If you've got experience with parking regulations or issuing Penalty Charge Notices, shout about it! Tailor your application to showcase how your background aligns with the role and the ethos of the North Essex Parking Partnership.
Be Detail-Oriented: Attention to detail is crucial in this role. Double-check your application for any typos or errors before submitting. A polished application shows us you care about accuracy, which is vital for enforcing parking regulations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re following the right process. Plus, it shows initiative on your part!
How to prepare for a job interview at HR GO Recruitment
✨Know Your Stuff
Familiarise yourself with the North Essex Parking Partnership and its ethos. Understand the key responsibilities of a Civil Enforcement Officer, especially around issuing Penalty Charge Notices and the relevant regulations. This will show your commitment and readiness for the role.
✨Showcase Your Communication Skills
Since clear communication is crucial in this role, prepare to demonstrate your verbal and written skills during the interview. Think of examples where you've effectively communicated with different audiences, especially in challenging situations.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle real-life scenarios, such as dealing with irate members of the public or reporting defects. Prepare specific examples from your past experiences that highlight your problem-solving skills and tact.
✨Dress the Part
Even though this is a temporary position, first impressions matter! Dress smartly and appropriately for the interview. Make sure you have the required black trousers and suitable footwear in mind, as it reflects your understanding of the role's requirements.
