At a Glance
- Tasks: Process orders, troubleshoot delivery issues, and support the sales team daily.
- Company: Join a dynamic team in Ashford with a focus on customer satisfaction.
- Benefits: Competitive salary, Monday to Friday hours, and a supportive work environment.
- Why this job: Be part of a team that values detail and customer service while growing your skills.
- Qualifications: Experience in admin roles, strong attention to detail, and excellent communication skills.
- Other info: Opportunity for career growth in a collaborative and fast-paced environment.
The predicted salary is between 25500 - 26500 £ per year.
This role centres on accurate order processing, troubleshooting delivery issues, and providing day to day administrative support to the sales team. The ideal candidate will be customer focused, detail-oriented and comfortable working with internal systems and external carriers.
Key responsibilities:
- Process customer and internal orders accurately and promptly, maintaining order records and tracking.
- Monitor shipments and deliveries; investigate and resolve delivery problems and exceptions with carriers and customers.
- Provide administrative support to the sales team, including preparing quotes, processing sales paperwork, updating CRM records, and coordinating schedules.
- Liaise with warehouse, logistics and customer service teams to ensure smooth order fulfilment.
- Maintain accurate documentation, reports and spreadsheets; support month-end and ad hoc reporting as required.
- Handle customer and internal queries professionally and escalate issues when necessary.
Skills and experience required:
- Proven experience in an admin based role.
- Strong attention to detail, good numeracy and organisational skills.
- Excellent written and verbal communication skills and a customer service focus.
- Proficient with Microsoft Office (Excel, Word) and comfortable learning new systems.
Locations
Administrator in Ashford, Kent employer: HR GO Recruitment
Contact Detail:
HR GO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Ashford, Kent
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Administrator role, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for admin roles and practice your answers. We all know that being detail-oriented is key, so make sure you can showcase your organisational skills and customer service focus during the chat.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Make sure your application stands out by tailoring it to highlight your relevant experience and skills.
We think you need these skills to ace Administrator in Ashford, Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your admin experience and skills that match the job description. We want to see how your attention to detail and customer service focus shine through!
Craft a Catchy Cover Letter: Your cover letter is your chance to show us your personality! Explain why you’re excited about the Administrator role and how your previous experiences make you the perfect fit for our team.
Showcase Your Skills: Don’t forget to mention your proficiency with Microsoft Office and any other systems you’ve used. We love seeing candidates who are comfortable with tech and can adapt quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at HR GO Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrator. Familiarise yourself with order processing, troubleshooting delivery issues, and supporting sales teams. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Attention to Detail
Since this role requires a strong focus on detail, prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in an order or ensuring accurate documentation, these stories will highlight your suitability for the position.
✨Brush Up on Your Tech Skills
As the job involves using Microsoft Office and possibly other internal systems, be ready to discuss your proficiency with these tools. If you have experience with CRM systems, mention it! You could even bring up how you've used Excel for tracking orders or generating reports.
✨Prepare for Customer Interaction Scenarios
Given the customer-focused nature of the role, think about how you would handle various customer queries or delivery issues. Prepare some scenarios where you successfully resolved a problem or provided excellent service, as this will demonstrate your capability to manage customer relationships effectively.