Do you enjoy ensuring imports are cleared accurately, efficiently, and on time? Join our fast-paced logistics team in Dover, where your import customs expertise will keep inbound shipments moving and customers informed at every stage.
- 33 days' holiday per annum (inclusive of bank holidays)
- Free parking
- Life assurance (4x salary) after successful completion of the probationary period
What you'll be doing:
- Handling end-to-end import customs clearances accurately and efficiently
- Calculating import duty and VAT with precision
- Preparing, checking and issuing import documentation to ensure compliant clearance
- Managing Road Freight import entries (with occasional Air/Sea import support if required)
- Liaising with customers, carriers, freight partners and HMRC/customs officials to resolve queries, holds and documentation issues
- Supporting internal teams with import customs questions and clearance updates
- Keeping up to date with changing UK import regulations and procedures
- Providing occasional out-of-hours support for urgent import movements when needed
What we're looking for:
- GCSEs (or equivalent) in Maths and English (A-C)
- Previous import customs clearance experience
- Confident IT skills, particularly Microsoft Office
- Strong communication and customer service skills
- Calm, organised and accurate under pressure with great attention to detail
- Proactive approach to problem-solving and meeting tight deadlines
All applicants will be assessed solely on their suitability for the role, without regard to age, gender, disability, ethnicity, religion, belief, or sexual orientation.
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Customs Clearance Operator in Dover employer: HR GO Group
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