Data Entry Supervisor
Job Reference: DAS9
Admin and Secretarial Ashford, Kent £17.92 per hour Temporary
Data Entry Supervisor
Location: Ashford, Kent
Pay: £17.92 per hour
Hours: 14 hours per week
Working Pattern: Tuesday-Friday, 5:30pm-9:00pm
Contract: 6-month temporary contract, with potential to extend
Start: End of October
HRGO Recruitment are recruiting for a Data Entry Supervisor to join a busy Port Health team based in Ashford.
This role will involve supervising a team of six Data Entry Assistants while also supporting the processing of goods entering the UK. You will oversee document checking, charging of consignments, AI-assisted checks and the quality and accuracy of the team's work.
Duties will include:
- Supervising and managing a team of six Data Entry Assistants.
- Allocating workloads and ensuring work is completed accurately and on time.
- Processing and charging low and medium-risk consignments entering the UK.
- Completing and overseeing online document checks.
- Using an AI system to assist with checks and manually reviewing discrepancies.
- Auditing team members' work to ensure accuracy and compliance.
- Providing training, coaching and ongoing support to the team.
- Conducting 1-2-1s and supporting performance management where required.
- Handling more complex customer or agent enquiries and resolving issues.
- Updating working practices and processes where required.
- Using Excel and internal systems to maintain accurate records.
- Supporting and deputising for senior team members when required.
Skills and Experience:
- Previous supervisory or team management experience.
- Strong administration, data entry or customer service experience.
- Excellent attention to detail and accuracy.
- Confident using Microsoft Office, particularly Excel.
- Comfortable learning and working across multiple IT systems.
- Experience training or coaching team members.
- Strong communication and problem-solving skills.
- Able to make decisions independently and work effectively under pressure.
Previous experience within Port Health, logistics, import/export, customs or public-sector administration would be advantageous but is not essential.
An A Level or equivalent qualification, or an NVQ Level 3 in Customer Service or Administration, would also be desirable.
Full training will be provided on the specialist systems and processes used within the role.
Contact us:
- Email: info@hrgo.co.uk
- Call: 01233 722 401
Data Entry Supervisor in Ashford employer: HR GO Group
Join a dynamic team in Kings Langley, where we prioritise hands-on learning and development for aspiring engineers. As a Trainee Toolsetter, you'll receive comprehensive on-the-job training and mentorship from experienced professionals, fostering a supportive work culture that encourages growth and skill enhancement. With clear pathways for progression and a commitment to maintaining a safe and organised workshop environment, this role offers a rewarding start to your engineering career.
