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- Tasks: Coordinate logistics, manage orders, and ensure smooth supply chain operations.
- Company: Dynamic AV distribution business with a focus on growth and innovation.
- Benefits: Competitive salary, hands-on experience, and opportunities for career advancement.
- Other info: Fast-paced environment with opportunities to learn about AV technology and trade regulations.
- Why this job: Join a vibrant team and play a crucial role in logistics and customer satisfaction.
- Qualifications: Experience in logistics or supply chain, strong organisational skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
A growing and dynamic AV distribution business is seeking a motivated and organised Logistics Support Coordinator to join its Operations team. This role plays a key part in ensuring the smooth running of the supply chain, supporting both outbound and inbound logistics while maintaining high standards of accuracy and customer service.
Key Responsibilities
- Order Dispatch & Fulfilment: Coordinate and oversee timely dispatch of customer orders, working closely with couriers, freight carriers, and the warehouse team. Monitor shipment progress and proactively communicate any delays or issues. Ensure all orders are processed accurately in line with customer requirements and internal procedures.
- Damage Claims Management: Manage the full lifecycle of damage claims, including raising claims, gathering evidence, and tracking outcomes. Maintain accurate records and identify recurring issues for escalation where needed. Collaborate with customer service and finance teams to ensure prompt resolutions and credit processing.
- Import & Export Documentation: Prepare and process all required documentation such as commercial invoices, packing lists, certificates of origin, and customs declarations. Ensure compliance with UK and international trade regulations and customs requirements. Liaise with freight forwarders, customs brokers, and regulatory bodies as required.
- Proof of Delivery (POD): Obtain and file POD documentation for all outbound shipments. Resolve any discrepancies or queries efficiently with carriers and customers. Maintain an organised and up-to-date POD system.
- Warehouse Support: Provide hands-on support during busy periods, including picking, packing, and goods-in activities. Assist with stock counts and inventory checks as required.
Skills & Experience
- Essential: Previous experience in logistics, operations, or supply chain roles. Working knowledge of import/export procedures and documentation. Strong organisational skills with excellent attention to detail. Ability to manage multiple priorities and work under pressure. Confident communicator with strong written and verbal skills. Proficiency in Microsoft Office, particularly Excel and Outlook.
- Desirable: Experience within AV, technology, or electronics distribution. Familiarity with warehouse management systems (WMS) or ERP software. Knowledge of UK customs regulations and post-Brexit trade requirements.
Logistics Support Coordinator in Tewkesbury employer: HR Employment Ltd
Contact Detail:
HR Employment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Support Coordinator in Tewkesbury
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and supply chain industry. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their logistics processes and be ready to discuss how your skills can help improve efficiency. Show them you’re not just another candidate, but someone who’s genuinely interested in their success.
✨Tip Number 3
Practice your communication skills! As a Logistics Support Coordinator, you’ll need to liaise with various teams and customers. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to show your enthusiasm for joining our team. Let’s get you started on this exciting journey together!
We think you need these skills to ace Logistics Support Coordinator in Tewkesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Logistics Support Coordinator role. Highlight your experience in logistics, operations, and any relevant skills that match the job description. We want to see how you fit into our dynamic team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your previous experiences make you the perfect fit for us. Keep it concise but engaging – we love a good story!
Show Off Your Attention to Detail: Since this role requires high standards of accuracy, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at HR Employment Ltd
✨Know Your Logistics Basics
Make sure you brush up on your logistics knowledge before the interview. Understand key concepts like order dispatch, damage claims management, and import/export documentation. This will show that you're not just interested in the role but also have a solid grasp of what it entails.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've demonstrated strong organisational skills. Whether it's managing multiple priorities or ensuring accuracy in order processing, having specific anecdotes ready will help you stand out as a candidate who can handle the demands of the role.
✨Communicate Clearly and Confidently
As a Logistics Support Coordinator, communication is key. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've effectively communicated with couriers, customers, and team members in previous roles, especially when resolving issues or discrepancies.
✨Familiarise Yourself with Compliance
Since the role involves compliance with UK and international trade regulations, do some research on current customs requirements and post-Brexit trade rules. Being knowledgeable about these topics will demonstrate your commitment to the role and your ability to navigate the complexities of logistics.