At a Glance
- Tasks: Coordinate logistics to ensure smooth order dispatch and fulfilment.
- Company: Dynamic AV distribution business with a focus on growth.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Fast-paced environment with opportunities for hands-on experience and learning.
- Why this job: Join a key role in logistics and make a real impact on customer satisfaction.
- Qualifications: Experience in logistics or supply chain, strong organisational skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
A growing and dynamic AV distribution business is seeking a motivated and organised Logistics Support Coordinator to join its Operations team. This role plays a key part in ensuring the smooth running of the supply chain, supporting both outbound and inbound logistics while maintaining high standards of accuracy and customer service.
Key Responsibilities
- Order Dispatch & Fulfilment: Coordinate and oversee timely dispatch of customer orders, working closely with couriers, freight carriers, and the warehouse team. Monitor shipment progress and proactively communicate any delays or issues. Ensure all orders are processed accurately in line with customer requirements and internal procedures.
- Damage Claims Management: Manage the full lifecycle of damage claims, including raising claims, gathering evidence, and tracking outcomes. Maintain accurate records and identify recurring issues for escalation where needed. Collaborate with customer service and finance teams to ensure prompt resolutions and credit processing.
- Import & Export Documentation: Prepare and process all required documentation such as commercial invoices, packing lists, certificates of origin, and customs declarations. Ensure compliance with UK and international trade regulations and customs requirements. Liaise with freight forwarders, customs brokers, and regulatory bodies as required.
- Proof of Delivery (POD): Obtain and file POD documentation for all outbound shipments. Resolve any discrepancies or queries efficiently with carriers and customers. Maintain an organised and up-to-date POD system.
- Warehouse Support: Provide hands-on support during busy periods, including picking, packing, and goods-in activities. Assist with stock counts and inventory checks as required.
Skills & Experience
- Essential: Previous experience in logistics, operations, or supply chain roles. Working knowledge of import/export procedures and documentation. Strong organisational skills with excellent attention to detail. Ability to manage multiple priorities and work under pressure. Confident communicator with strong written and verbal skills. Proficiency in Microsoft Office, particularly Excel and Outlook.
- Desirable: Experience within AV, technology, or electronics distribution. Familiarity with warehouse management systems (WMS) or ERP software.
Logistics Support Coordinator in Stratford employer: HR Employment Ltd
Join a vibrant and innovative AV distribution company as a Logistics Support Coordinator, where your contributions directly impact the efficiency of our supply chain. We pride ourselves on fostering a collaborative work culture that values accuracy and customer service, offering ample opportunities for professional growth and development in a fast-paced environment. Located in a dynamic sector, we provide our employees with unique advantages, including hands-on experience in logistics and exposure to cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Support Coordinator in Stratford
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and supply chain industry. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their logistics processes and be ready to discuss how your skills can help improve efficiency. Show them you’re not just another candidate, but someone who’s genuinely interested in their success.
✨Tip Number 3
Practice your communication skills! As a Logistics Support Coordinator, you’ll need to liaise with various teams and customers. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any questions thrown your way.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and keen to join our team!
We think you need these skills to ace Logistics Support Coordinator in Stratford
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, make sure to read the job description carefully. We want to see that you understand the role and how your skills fit in with what we're looking for.
Tailor Your CV and Cover Letter:Don’t just send a generic CV! We love it when applicants tailor their documents to highlight relevant experience in logistics and supply chain. Show us how your background aligns with the key responsibilities of the Logistics Support Coordinator role.
Show Off Your Organisational Skills:Since this role requires strong organisational skills, make sure to showcase examples from your past experiences where you've successfully managed multiple priorities or improved processes. We want to see your attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at HR Employment Ltd
✨Know Your Logistics Basics
Make sure you brush up on your logistics knowledge before the interview. Understand key concepts like order dispatch, damage claims management, and import/export documentation. This will show that you're not just interested in the role but also have a solid grasp of what it entails.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple priorities or handled pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your strong organisational skills and attention to detail.
✨Communicate Clearly and Confidently
As a Logistics Support Coordinator, communication is key. Practice articulating your thoughts clearly and confidently. You might be asked about how you would handle discrepancies with carriers or customers, so think through your responses ahead of time.
✨Familiarise Yourself with Relevant Software
Since proficiency in Microsoft Office, especially Excel and Outlook, is essential, make sure you're comfortable using these tools. If you have experience with warehouse management systems or ERP software, be ready to discuss how you've used them in previous roles.
