At a Glance
- Tasks: Coordinate logistics, manage orders, and ensure smooth supply chain operations.
- Company: Dynamic AV distribution business with a focus on growth and innovation.
- Benefits: Competitive salary, supportive team environment, and opportunities for career advancement.
- Other info: Hands-on support during busy periods with opportunities to learn and grow.
- Why this job: Join a vibrant team and play a crucial role in logistics and customer satisfaction.
- Qualifications: Experience in logistics or supply chain, strong organisational skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
A growing and dynamic AV distribution business is seeking a motivated and organised Logistics Support Coordinator to join its Operations team. This role plays a key part in ensuring the smooth running of the supply chain, supporting both outbound and inbound logistics while maintaining high standards of accuracy and customer service.
Key Responsibilities
- Order Dispatch & Fulfilment
- Coordinate and oversee timely dispatch of customer orders, working closely with couriers, freight carriers, and the warehouse team.
- Monitor shipment progress and proactively communicate any delays or issues.
- Ensure all orders are processed accurately in line with customer requirements and internal procedures.
- Damage Claims Management
- Manage the full lifecycle of damage claims, including raising claims, gathering evidence, and tracking outcomes.
- Maintain accurate records and identify recurring issues for escalation where needed.
- Collaborate with customer service and finance teams to ensure prompt resolutions and credit processing.
- Import & Export Documentation
- Prepare and process all required documentation such as commercial invoices, packing lists, certificates of origin, and customs declarations.
- Ensure compliance with UK and international trade regulations and customs requirements.
- Liaise with freight forwarders, customs brokers, and regulatory bodies as required.
- Proof of Delivery (POD)
- Obtain and file POD documentation for all outbound shipments.
- Resolve any discrepancies or queries efficiently with carriers and customers.
- Maintain an organised and up-to-date POD system.
- Warehouse Support
- Provide hands-on support during busy periods, including picking, packing, and goods-in activities.
- Assist with stock counts and inventory checks as required.
Skills & Experience
- Essential
- Previous experience in logistics, operations, or supply chain roles.
- Working knowledge of import/export procedures and documentation.
- Strong organisational skills with excellent attention to detail.
- Ability to manage multiple priorities and work under pressure.
- Confident communicator with strong written and verbal skills.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- Desirable
- Experience within AV, technology, or electronics distribution.
- Familiarity with warehouse management systems (WMS) or ERP software.
- Knowledge of UK customs regulations and post-Brexit trade requirements.
Logistics Support Coordinator employer: HR Employment Ltd
Join a vibrant and expanding AV distribution business as a Logistics Support Coordinator, where you will be part of a supportive Operations team dedicated to excellence in supply chain management. Our company fosters a collaborative work culture that prioritises employee growth, offering opportunities for professional development and hands-on experience in logistics. Located in a dynamic environment, we provide competitive benefits and a commitment to maintaining high standards of accuracy and customer service, making us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and supply chain industry. Attend events, join online forums, or connect on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with order dispatch and damage claims management. Make sure they know you’re the organised, detail-oriented person they need!
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to tailor your application to showcase your logistics experience and how you can contribute to our team.
We think you need these skills to ace Logistics Support Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Logistics Support Coordinator role. Highlight your experience in logistics, operations, and supply chain roles, and don’t forget to mention any relevant skills like attention to detail and communication.
Showcase Your Experience:In your cover letter, give us examples of how you've managed order dispatch or dealt with damage claims in the past. We love seeing real-life experiences that demonstrate your problem-solving skills and ability to work under pressure.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at HR Employment Ltd
✨Know Your Logistics Basics
Make sure you brush up on your logistics knowledge, especially around order dispatch and fulfilment processes. Familiarise yourself with common import/export documentation and UK customs regulations, as these are crucial for the role.
✨Showcase Your Organisational Skills
Prepare examples that highlight your strong organisational skills and attention to detail. Think of situations where you successfully managed multiple priorities or resolved issues under pressure, as this will resonate well with the interviewers.
✨Communicate Clearly
Practice your communication skills, both written and verbal. Be ready to discuss how you've effectively communicated with couriers, customers, and team members in past roles. Clear communication is key in logistics, so demonstrate your confidence.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities. Prepare to discuss how you would handle delays in shipment or manage damage claims. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
