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For Companies At a Glance
- Tasks: Coordinate logistics, manage orders, and ensure smooth supply chain operations.
- Company: Dynamic AV distribution business with a focus on growth and innovation.
- Benefits: Competitive salary, supportive team environment, and opportunities for career advancement.
- Other info: Fast-paced environment with hands-on support during busy periods.
- Why this job: Join a vibrant team and play a crucial role in logistics and customer satisfaction.
- Qualifications: Experience in logistics or supply chain, strong organisational skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
A growing and dynamic AV distribution business is seeking a motivated and organised Logistics Support Coordinator to join its Operations team. This role plays a key part in ensuring the smooth running of the supply chain, supporting both outbound and inbound logistics while maintaining high standards of accuracy and customer service.
Key Responsibilities
- Order Dispatch & Fulfilment
- Coordinate and oversee timely dispatch of customer orders, working closely with couriers, freight carriers, and the warehouse team.
- Monitor shipment progress and proactively communicate any delays or issues.
- Ensure all orders are processed accurately in line with customer requirements and internal procedures.
- Damage Claims Management
- Manage the full lifecycle of damage claims, including raising claims, gathering evidence, and tracking outcomes.
- Maintain accurate records and identify recurring issues for escalation where needed.
- Collaborate with customer service and finance teams to ensure prompt resolutions and credit processing.
- Import & Export Documentation
- Prepare and process all required documentation such as commercial invoices, packing lists, certificates of origin, and customs declarations.
- Ensure compliance with UK and international trade regulations and customs requirements.
- Liaise with freight forwarders, customs brokers, and regulatory bodies as required.
- Proof of Delivery (POD)
- Obtain and file POD documentation for all outbound shipments.
- Resolve any discrepancies or queries efficiently with carriers and customers.
- Maintain an organised and up-to-date POD system.
- Warehouse Support
- Provide hands-on support during busy periods, including picking, packing, and goods-in activities.
- Assist with stock counts and inventory checks as required.
Skills & Experience
Essential
- Previous experience in logistics, operations, or supply chain roles.
- Working knowledge of import/export procedures and documentation.
- Strong organisational skills with excellent attention to detail.
- Ability to manage multiple priorities and work under pressure.
- Confident communicator with strong written and verbal skills.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
Desirable
- Experience within AV, technology, or electronics distribution.
- Familiarity with warehouse management systems (WMS) or ERP software.
- Knowledge of UK customs regulations and post-Brexit trade requirements.
Logistics Support Coordinator in Gloucester employer: HR Employment Ltd
Contact Detail:
HR Employment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Support Coordinator in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and supply chain industry. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their logistics processes and be ready to discuss how your skills can help improve efficiency. Show them you’re not just another candidate, but someone who’s genuinely interested in their success.
✨Tip Number 3
Practice your communication skills! As a Logistics Support Coordinator, you’ll need to liaise with various teams and customers. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any questions thrown your way.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Tailor your application to highlight your logistics experience and show us why you’d be a great fit for the team. Let’s get you that dream job!
We think you need these skills to ace Logistics Support Coordinator in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Logistics Support Coordinator role. Highlight your previous experience in logistics and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your skills align with our needs. Keep it concise but engaging – we love a good story!
Show Off Your Attention to Detail: Since this role requires high accuracy, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team at StudySmarter!
How to prepare for a job interview at HR Employment Ltd
✨Know Your Logistics Basics
Before the interview, brush up on your knowledge of logistics and supply chain management. Understand key terms like order dispatch, damage claims, and import/export documentation. This will show that you’re not just interested in the role but also have a solid grasp of what it entails.
✨Prepare Real-Life Examples
Think of specific situations from your past experience where you successfully managed logistics tasks or resolved issues. Be ready to share these examples during the interview to demonstrate your problem-solving skills and how you handle pressure.
✨Familiarise Yourself with Compliance
Since the role involves dealing with UK and international trade regulations, make sure you understand the basics of customs requirements and post-Brexit trade. This knowledge will help you stand out as a candidate who is proactive and well-prepared.
✨Show Off Your Organisational Skills
Logistics is all about organisation and attention to detail. During the interview, highlight your ability to manage multiple priorities and keep things running smoothly. You might even want to mention any tools or systems you’ve used to stay organised in previous roles.