Customer Account Manager

Customer Account Manager

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
HR Employment Ltd

At a Glance

  • Tasks: Manage client projects from start to finish, ensuring smooth delivery and installation.
  • Company: Fast-growing business specialising in Point of Sale and Point of Purchase production.
  • Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
  • Other info: Enjoy a fast-paced environment with plenty of opportunities to shine.
  • Why this job: Join a dynamic team and build strong client relationships while managing exciting projects.
  • Qualifications: Strong communication skills and a background in production or manufacturing.

The predicted salary is between 30000 - 40000 Β£ per year.

Location: Tewkesbury

Hours: 09:00 17:30 (1-hour lunch break)

Salary: Competitive, dependent on experience

We are a growing, fast-paced business specialising in Point of Sale (POS) and Point of Purchase (POP) production. We are looking for a proactive and organised Administrative Account Handler to join our Production team. Reporting to the Production Team Leader, you will take ownership of client projects from quotation through to delivery and installation, ensuring a professional, accurate, and efficient service at every stage.

Key Responsibilities

  • Prepare quotations from client briefs
  • Process customer orders and manage supplier purchases
  • Coordinate deliveries and installations
  • Raise customer invoices and approve supplier invoices
  • Handle client queries and resolve issues professionally
  • Maintain accurate project costings and financial records
  • Provide month-end work-in-progress reporting
  • Support colleagues across the production administration team
  • Carry out general administrative duties as required

About You

You will be a confident and organised individual who enjoys managing projects and building strong client relationships. You should have:

  • Excellent communication and customer service skills
  • Production / manufacturing background is essential
  • Can handle a client account directly, ie. professional and confident
  • Strong organisational and time-management abilities

Customer Account Manager employer: HR Employment Ltd

Join our dynamic team in Tewkesbury, where we pride ourselves on fostering a collaborative and supportive work culture. As a Customer Account Manager, you'll benefit from competitive salary packages, opportunities for professional growth, and the chance to work on exciting projects within the fast-paced POS and POP production industry. We value our employees and are committed to providing a rewarding environment that encourages innovation and excellence.

HR Employment Ltd

Contact Details:

HR Employment Ltd Recruitment Team

We think you need these skills to ace Customer Account Manager

Quotation Preparation
Order Processing
Supplier Management
Delivery Coordination
Invoice Management
Client Query Handling
Project Costing