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- Tasks: Manage logistics operations and ensure smooth transport of goods from A to B.
- Company: Dynamic logistics company with a focus on customer satisfaction.
- Benefits: Competitive salary, flexible shifts, and opportunities for career advancement.
- Why this job: Join a fast-paced environment and make a real difference in logistics.
- Qualifications: Experience in transport and freight forwarding, strong communication skills.
- Other info: Exciting role with a chance to develop your skills in a growing industry.
The predicted salary is between 30000 - 42000 £ per year.
Location: Redditch
Salary: Competitive, depending on experience
Hours: The hours of work are Monday – Sunday, 4 on 4 off basis weekend working included. Both DAYS and NIGHTS are available - either 7am-7pm or 7pm-7am shift.
The candidate must be able to demonstrate a full understanding of the transport forwarding industry, be able to communicate effectively, be highly organised and remain focused under pressure. They must take control of the management, planning and tracking of movement of goods from A to B using methods of freight such as Hand carry, Airfreight and Road travel to achieve the result for the customer.
Main Duties include:
- Managing customer enquiries/orders by phone and email and loading them onto the system
- Booking and tracking shipments
- Quoting shipments for EU and UK transport
- Customer service admin
- Offering multiple solutions
- Dealing with line stoppage situations
- Offering airfreight solutions
- Sourcing and communicating with suppliers required for transport
- Responding to customer enquiries, providing quotations and keeping them updated as to the progress of jobs
- Closing out job files by obtaining POD and any other required information (Purchase orders, SPTR references etc) and scanning documents onto the system
- Reviewing routes and suppliers to ensure transport is planned cost effectively and to maximise profitability
- Ensuring clear and accurate communication with the warehouse so they are aware of returns and outgoing loads and can plan work effectively
- Ensuring jobs are completed on the system and checked prior to invoicing
Experience/skills required for the role:
- Sound knowledge of the Transport and Freight forwarding industry
- Account management and development
- Good communication skills
- KPI management
If you are interested in our Logistics Coordinator role, then please apply now or call the HR Employment Team.
Logistics Coordinator in Redditch employer: HR Employment Bureau Redditch
Contact Detail:
HR Employment Bureau Redditch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator in Redditch
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news related to them. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to logistics and customer service. Think about specific examples from your past experiences that demonstrate your skills in managing transport and handling customer enquiries.
✨Tip Number 3
Network like a pro! Connect with people in the logistics industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips about the company you're applying to.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Logistics Coordinator in Redditch
Some tips for your application 🫡
Show Your Knowledge: Make sure to highlight your understanding of the transport forwarding industry in your application. We want to see that you know your stuff, so mention any relevant experience or skills that relate to managing and tracking shipments.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clear communication, so make sure your sentences are easy to read and get straight to the heart of what you want to say.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Logistics Coordinator role. Mention specific duties from the job description that you’ve done before, and how you can bring value to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HR Employment Bureau Redditch
✨Know Your Stuff
Make sure you brush up on your knowledge of the transport forwarding industry. Understand the different methods of freight like airfreight and road travel, as well as how to manage customer enquiries effectively. This will show that you're not just interested in the role, but that you’re genuinely knowledgeable about it.
✨Showcase Your Organisation Skills
As a Logistics Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks under pressure. This could be anything from handling customer orders to tracking shipments. Be ready to discuss how you prioritise tasks and keep everything on track.
✨Communicate Clearly
Effective communication is crucial in this role. During the interview, practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you had to communicate complex information to customers or suppliers, showcasing your ability to keep everyone informed and updated.
✨Be Solution-Oriented
Employers love candidates who can think on their feet. Prepare to discuss situations where you’ve had to offer multiple solutions to a problem, especially in line stoppage situations or when sourcing suppliers. Highlight your ability to remain calm and focused while finding the best outcome for the customer.
