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- Tasks: Manage logistics, track shipments, and ensure smooth transport operations.
- Company: Dynamic logistics company in Redditch with a focus on customer satisfaction.
- Benefits: Competitive salary, flexible shifts, and opportunities for career growth.
- Why this job: Join a fast-paced environment and make a real impact in the logistics industry.
- Qualifications: Experience in transport forwarding and strong communication skills.
- Other info: Work on a 4 on 4 off shift pattern, including both days and nights.
The predicted salary is between 30000 - 42000 £ per year.
Location: Redditch
Salary: Competitive, depending on experience
Hours: The hours of work are Monday – Sunday, 4 on 4 off basis weekend working included. Both DAYS and NIGHTS are available - either 7am-7pm or 7pm-7am shift.
The candidate must be able to demonstrate a full understanding of the transport forwarding industry, be able to communicate effectively, be highly organised and remain focused under pressure. They must take control of the management, planning and tracking of movement of goods from A to B using methods of freight such as Hand carry, Airfreight and Road travel to achieve the result for the customer.
Main Duties include:
- Managing customer enquiries/orders by phone and email and loading them onto the system
- Booking and tracking shipments
- Quoting shipments for EU and UK transport
- Customer service admin
- Offering multiple solutions
- Dealing with line stoppage situations
- Offering airfreight solutions
- Sourcing and communicating with suppliers required for transport
- Responding to customer enquiries, providing quotations and keeping them updated as to the progress of jobs
- Closing out job files by obtaining POD and any other required information (Purchase orders, SPTR references etc) and scanning documents onto the system
- Reviewing routes and suppliers to ensure transport is planned cost effectively and to maximise profitability
- Ensuring clear and accurate communication with the warehouse so they are aware of returns and outgoing loads and can plan work effectively
- Ensuring jobs are completed on the system and checked prior to invoicing
Experience/skills required for the role:
- Sound knowledge of the Transport and Freight forwarding industry
- Account management and development
- Good communication skills
- KPI management
If you are interested in our Logistics Coordinator role, then please apply now or call the HR Employment Team.
Logistics Coordinator employer: HR Employment Bureau Redditch
Contact Detail:
HR Employment Bureau Redditch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of freight methods and customer service scenarios. We recommend practising common interview questions with a friend to boost your confidence and ensure you can communicate your skills effectively.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed multiple tasks under pressure. This will demonstrate that you can handle the fast-paced environment of a Logistics Coordinator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Logistics Coordinator
Some tips for your application 🫡
Show Your Knowledge: Make sure to highlight your understanding of the transport forwarding industry in your application. We want to see that you know your stuff, so mention any relevant experience or skills that relate to managing and tracking shipments.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clear communication, so avoid jargon and get straight to the point about your qualifications and why you're a great fit for the role.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the specific role. Mention how your skills align with the duties listed in the job description, like customer service admin and quoting shipments.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at HR Employment Bureau Redditch
✨Know Your Stuff
Make sure you brush up on your knowledge of the transport forwarding industry. Be ready to discuss different freight methods like airfreight and road travel, as well as how you would manage customer enquiries and track shipments.
✨Show Off Your Organisational Skills
Since this role requires a high level of organisation, prepare examples from your past experiences where you successfully managed multiple tasks under pressure. Think about how you handled line stoppages or sourced suppliers effectively.
✨Communicate Clearly
Effective communication is key in logistics. Practice articulating your thoughts clearly and concisely. You might be asked to explain how you would keep customers updated on their orders, so have a few scenarios ready to demonstrate your approach.
✨Be Solution-Oriented
The job involves offering multiple solutions to customers. Prepare to discuss how you would handle various situations, such as quoting shipments or dealing with unexpected issues. Show that you can think on your feet and provide practical solutions.
