Are you passionate about animals and providing exceptional customer service? We are looking for a friendly, enthusiastic Pets Assistant to join our team and help customers care for their beloved pets. In this role, you will offer knowledgeable advice, maintain a welcoming store environment, and ensure our shelves are fully stocked with the products our customers and their pets love. If you have a love for animals, enjoy working in a fast-paced retail setting, and take pride in delivering excellent service, we would love to hear from you.
Longacres Garden Centre aims to be the destination of choice for garden enthusiasts, offering exceptional service and high-quality products at competitive prices. Established in 1979 as a family-run business, Longacres has grown to include six stores across the South East of England, employing over 700 staff in 2025. As a growing company, we provide ample opportunities for personal development and learning within a supportive, inclusive, and friendly team environment. We are deeply committed to our loyal customers, delivering high quality products while maintaining affordability. Guided by our core values - trust and integrity, family, teamwork, accountability, and retail excellence - we strive to continuously enhance the customer experience and foster lasting relationships.
- Free onsite parking
- 15% Staff discount (Increase to 20% after 5 years of service)
- Training and development with opportunities to forge a career with us
- Benefit/Reward platform
Includes: Working weekends and weekdays
Key Responsibilities and Duties
- To assist the running of the shop floor and department at all times.
- Helping customers with their enquiries in the Pets Department.
- General housekeeping of the department.
- Processing weekly deliveries
- Merchandise products on the shop floor, ensuring that all the products are correctly priced, clearly marked and displayed safely.
- Help in other areas of the business as and when required
Key Skills and Competencies
- You are enthusiastic and approachable
- You are willing to develop and learn
- Previous experience working within a pet’s store
- Previous experience working in a fast paced retail environment
Additional Information
Number of positions: 1
Contact:
Name: Recruitment Team
Phone: +441276486416
You have the right to lodge a complaint with us via Longacres as well as the Information Commissioner's Office (ICO) if you believe we have not complied with the requirements of the UK GDPR or Data Protection Act 2018 in relation to your personal data. If you have any concerns about the way your personal data has been processed, please let us know in the first instance. We will acknowledge your complaint within 30 days, investigate any issues you have raised while keeping you informed of progress, and advise you of the outcome without undue delay.
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