Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support the online team in daily warehouse operations and stock control.
- Company: Join Longacres Garden Centre, a thriving destination for garden enthusiasts.
- Benefits: Enjoy 15% staff discount, training opportunities, pension plan, and 28 days holiday.
- Other info: Full-time role with flexible hours and excellent career growth potential.
- Why this job: Take your career to the next level in a dynamic and supportive environment.
- Qualifications: Previous team management experience and strong attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
Are you an organised and enthusiastic person looking to take the next step in your career in a warehouse environment? Join a thriving garden centre as a member of our diverse and hard-working Online Department! We are looking for a new Online Supervisor to support the Online Manager in overseeing the end-to-end online fulfilment and internet warehouse operations.
As the Online Supervisor you will lead and support the team in daily operations, maintaining stock control and system accuracy. Longacres Garden Centre aims to be the destination of choice for garden enthusiasts, offering exceptional service and high-quality products at competitive prices.
- Free onsite parking
- 15% Staff discount (Increase to 20% after 5 years of service)
- Training and development with opportunities to forge a career with us
- Pension plan
- Holiday entitlement of 28 days, including bank holidays
Store: Bagshot
Department: Online Warehouse
Contract: Full time
Includes: Monday to Friday with a rota’d day off each week and alternate weekends
Hours: 37.5 hours per week
Key Responsibilities and Duties
- Supervise daily online and warehouse operations, including picking, packing, booking-in, stock movements, and dispatch
- Work closely with customer service teams to resolve any customer queries or order issues promptly
- Monitor inbound deliveries, ensuring discrepancies are investigated and resolved
- Maintain accurate stock control across inventory systems
- Ensure the warehouse is kept in a state to promote efficient daily operations
- Safely operate warehouse vehicles and equipment
- Supervise and support assistants, motivating and coaching team members to perform well consistently
- Maintain a clean and safe working environment
- Management of online product listings, stock availability, and different online marketplace platforms
Key Skills and Competencies
- You are enthusiastic and approachable
- You are willing to develop and learn
- Strong attention to detail
- Previous experience managing a team
- 2-3 years prior experience within a warehouse/order fulfilment role
- Abilities to identify and solve operational issues
- A valid forklift license is preferred but not a strict requirement
Online Supervisor in Surrey employer: HR Duo, Ltd.
Contact Detail:
HR Duo, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Supervisor in Surrey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Longacres Garden Centre. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their online department.
✨Tip Number 2
Practice your leadership skills! As an Online Supervisor, you'll be managing a team. Think about examples from your past where you've motivated or coached others. Be ready to share these stories during your interview to demonstrate your ability to lead effectively.
✨Tip Number 3
Show off your problem-solving skills! The job involves resolving customer queries and operational issues. Prepare some examples of challenges you've faced in previous roles and how you tackled them. This will highlight your ability to think on your feet and keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Longacres Garden Centre. We can’t wait to see your application!
We think you need these skills to ace Online Supervisor in Surrey
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the role shine through in your application! We want to see how excited you are about joining our team and contributing to the Online Department at Longacres Garden Centre.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in warehouse operations and team management. We love seeing how your skills align with what we're looking for, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for the Online Supervisor role. Share specific examples of your past experiences and how they relate to the responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to showcase your talents!
How to prepare for a job interview at HR Duo, Ltd.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Online Supervisor. Familiarise yourself with the key tasks like stock control, team supervision, and online fulfilment processes. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
As a potential supervisor, it's crucial to highlight your experience in managing teams. Prepare examples of how you've motivated and coached team members in previous roles. This will show that you can lead effectively and maintain a positive working environment.
✨Be Ready to Discuss Problem-Solving
Operational issues can arise in any warehouse setting. Think of specific challenges you've faced in the past and how you resolved them. This will illustrate your ability to think on your feet and ensure smooth operations, which is vital for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the Online Department. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.