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- Tasks: Supervise a vibrant café team and ensure exceptional customer service.
- Company: Join Longacres Garden Centre, a family-run business with a friendly atmosphere.
- Benefits: Competitive pay, retail hours, and opportunities for career advancement.
- Other info: Flexible hours with no evenings or split shifts in a supportive environment.
- Why this job: Be part of a dynamic team and create memorable experiences for customers.
- Qualifications: 1 year of hospitality leadership experience and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Do you have previous experience supervising a large team and enjoy the buzz the hospitality industry can bring? Then you could be our next Café Supervisor. Your job will be to work alongside our Café Manager to ensure the smooth running of our large café area.
Longacres Garden Centre aims to be the destination of choice for garden enthusiasts, offering exceptional service and high-quality products at competitive prices. Established in 1979 as a family-run business, Longacres has grown to include six stores across the South East of England, employing over 700 staff in 2026. As a growing company, we provide ample opportunities for personal development and learning within a supportive, inclusive, and friendly team environment. We are deeply committed to our loyal customers, delivering high quality products while maintaining affordability. Guided by our core values – trust and integrity, family, teamwork, accountability, and retail excellence – we strive to continuously enhance the customer experience and foster lasting relationships.
Benefits
- Competitive hourly rate.
- 2 days off.
- Fantastic opportunity for advancement and progression.
- Benefit/Reward system.
- You will benefit from retail style hours with no evenings or split shifts.
Store: Shepperton
Contract: Part-Time
Hours: 25–30 hours per week
Key Responsibilities and Duties
- Welcome guests on arrival and bid them farewell.
- Take guests’ orders efficiently and accurately, inputting them into the system for seamless service.
- Good knowledge of food and drinks.
- Possess in-depth knowledge of the menu, including food and drink options, to assist guests with informed choices.
- Ensuring you and your team have high standards of food hygiene and follow the rules of health and safety.
- Serve food and beverages to guests promptly while checking on their satisfaction throughout their visit.
- Housekeeping of the Restaurant (Cleaning floors, tables, back areas).
- Training of new team members in company standards, customer service, and job duties.
- Connects with customers and develops strong relationships to encourage repeat visitation.
- Creates an atmosphere of delivering superior customer service.
- Motivates, guides, and mentors team members to exceed goals and creates a positive environment during shifts.
Key Skills and Competencies
- You must have at least 1 year’s experience within hospitality leadership.
- Good verbal and written English communication skills are essential as well as eligibility to work in the UK.
- Good personal appearance and hygiene.
- Basic knowledge of food hygiene.
- Passionate about customer satisfaction.
- You must be flexible in terms of the working hours required of you.
- Previous experience working in a kitchen is desirable, but not a strict requirement.
Cafe Supervisor in Shepperton employer: HR Duo, Ltd.
Contact Detail:
HR Duo, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor in Shepperton
✨Tip Number 1
Get to know the café scene! Visit local cafés, chat with staff, and understand what makes a great customer experience. This will help you stand out in interviews by showing your passion for hospitality.
✨Tip Number 2
Network like a pro! Connect with people in the industry on LinkedIn or at local events. You never know who might have a lead on a Café Supervisor role or can give you insider tips on landing the job.
✨Tip Number 3
Practice your interview skills! Get a friend to do a mock interview with you, focusing on your leadership experience and how you handle team dynamics. Confidence is key when you're aiming for that supervisor position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Longacres Garden Centre.
We think you need these skills to ace Cafe Supervisor in Shepperton
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in supervising teams, especially in the hospitality sector. We want to see how you've led others and created a positive environment, so don’t hold back!
Be Personable: Since this role is all about customer service, let your personality shine through in your application. Share examples of how you've connected with customers and built relationships – we love a good story!
Know Your Stuff: Familiarise yourself with our café menu and the kind of service we provide. Mentioning specific dishes or drinks you’re passionate about can show us you’re genuinely interested in the role and our café.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at HR Duo, Ltd.
✨Know Your Menu Inside Out
Make sure you have a solid understanding of the café's menu, including food and drink options. This will not only help you answer questions confidently but also show your passion for customer satisfaction during the interview.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you've successfully supervised a team. Highlight how you motivated and guided your team to exceed goals, as this aligns perfectly with what they’re looking for in a Café Supervisor.
✨Demonstrate Your Customer Service Passion
Be ready to discuss how you create a welcoming atmosphere and build strong relationships with customers. Share specific instances where you went above and beyond to ensure customer satisfaction, as this is key in the hospitality industry.
✨Emphasise Your Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability. Show that you’re adaptable and willing to work when needed, which will make you a more attractive candidate for the position.