At a Glance
- Tasks: Lead a fun team, manage toy displays, and ensure excellent customer service.
- Company: Join Longacres Garden Centre, a family-run business with a friendly vibe.
- Benefits: Enjoy 29 days holiday, staff discounts, and career development opportunities.
- Other info: Dynamic role with potential for personal growth in a supportive team.
- Why this job: Work in a vibrant environment surrounded by toys and creativity.
- Qualifications: Previous management experience and a passion for customer service.
The predicted salary is between 24300 - 29700 £ per year.
Are you looking to take the next step in your retail career? Do you have a passion for customer service and working in a fun environment surrounded by toys? Then you could be our next Toys Department Manager! Longacres Garden Centre are looking for an enthusiastic Manager to join our fun and friendly Toys team. If you enjoy engaging with the public and showcasing new products and leading a team, then this could be the position for you. Our Toys department is a fun and interactive role stocking a wide range of toys from books and board games to Lego sets.
Longacres Garden Centre aims to be the destination of choice for garden enthusiasts, offering exceptional service and high-quality products at competitive prices. Established in 1979 as a family-run business, Longacres has grown to include six stores across the South East of England, employing over 700 staff. As a growing company, we provide ample opportunities for personal development and learning within a supportive, inclusive, and friendly team environment. We are deeply committed to our loyal customers, delivering high-quality products while maintaining affordability. Guided by our core values - trust and integrity, family, teamwork, accountability, and retail excellence - we strive to continuously enhance the customer experience and foster lasting relationships.
Free onsite parking, 29 days holiday including bank holidays, 15% staff discount (increased to 20% after 5 years), training and development with opportunities to forge a career with us.
Key Responsibilities and Duties:
- Manage our Toys team – this will include the administration of rotas, holidays, and absence cover to ensure the department is sufficiently manned at all times.
- Ensure the department delivers an excellent customer experience.
- Work with the buyer to assist with seasonal changes and product planning.
- Oversee staff within the department and provide guidance as needed.
- Merchandise products on the sales floor to a high standard, ensuring that all the products are clearly and correctly priced and displayed safely.
- Serve customers and deal with enquiries.
- Update the team with information such as promotions, new lines, deliveries, and shop floor changes.
- Implement new ideas to promote products and increase sales.
- Perform probation reviews, return to work interviews, and performance conversations.
Key Skills and Competencies:
- Previous management experience within a similar role.
- You are enthusiastic and approachable.
- Punctuality and reliability.
- Previous experience working within a Garden Centre environment.
- Ability to work to deadlines efficiently and effectively.
- Experience working in a high-volume retail environment.
- Able to work as part of a team and also on your own initiative.
- You are willing to develop and learn.
Toys Manager in Bagshot employer: HR Duo, Ltd.
HR Duo, Ltd. is an excellent employer that values teamwork and precision in the dynamic field of PCB production. Located in Andover, UK, we offer a supportive work culture that fosters employee growth through continuous training and development opportunities. Our commitment to health and safety ensures a secure working environment, making us an attractive choice for those seeking meaningful and rewarding employment in manufacturing.
StudySmarter Expert Advice🤫
We think this is how you could land Toys Manager in Bagshot
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like HR Duo, Ltd., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like HR Duo, Ltd.!
We think you need these skills to ace Toys Manager in Bagshot
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at HR Duo, Ltd., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at HR Duo, Ltd. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show HR Duo, Ltd. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at HR Duo, Ltd.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
